[LS-950] Zain IQ | FR not opening issue Created: 24/Feb/26  Updated: 10/Mar/26  Due: 28/Feb/26  Resolved: 25/Feb/26

Status: Cancelled
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Daljeet Singh Virdi Assignee: Daljeet Singh Virdi
Resolution: Cancelled Votes: 0
Labels: None
Remaining Estimate: 0 minutes
Time Spent: 6 hours
Original Estimate: Not Specified

Attachments: PNG File FR issue.png    
Customer:
Zain Iraq
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

Seems like Iraq server is getting slow , taking so much time to open reports.

@Manjit Kumar, could pl check the memory utilization is fine.

Customer has reported they are unable to open FR:

Same observed at my side, first it goes processing and then nothing came up.



 Comments   
Comment by Daljeet Singh Virdi [ 25/Feb/26 ]

Issue fixed by L2 after clearing cache

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