[OT-160] Blank Data In NEP Across All Domain Created: 10/Apr/26  Updated: 14/Apr/26  Due: 17/Apr/26

Status: Opened
Project: Ooredoo Tunisia
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Indrasan Yadav Assignee: Sanju Yadav
Resolution: Unresolved Votes: 0
Labels: AI_All_incidents, Huawei_Core_OO, Huawei_IP_OO, Huawei_MW_OO, Huawei_RAN_OO, Nokia_IP_OO, Nokia_MW_OO, Nokia_RAN_OO, Nokia_WDM_OO, ZTE_MW_OO
Remaining Estimate: 0 minutes
Time Spent: 1 day, 5 hours
Original Estimate: Not Specified

Attachments: PNG File BSC Report Empty.png     PNG File Core Element Report Empty.png     PNG File IDU Report Empty.png     PNG File No Boards Seems In NEP.png     PNG File RNC Report Empty.png     PNG File XML Import Not Possible.png    
Customer:
Ooreedo Tunisia
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

Dear Integration Team,

We are trying to view the data in NEP; however, no data is currently visible, and it appears that NEP is empty.

Could you please check and confirm?

Regards,
Indrasan

 Comments   
Comment by Indrasan Yadav [ 10/Apr/26 ]

As discussed, this issue appears to be related to the migration. Until a fix is implemented, we need to verify whether the catalogue models are available in NEP or not?.

I checked the RAN catalogue models in NEP and observed the following:

1- All models are available and can be opened/edited.
2- All cabinets are available and can be opened/edited.
3- All shelves are available, but they cannot be opened or edited.
4- No boards are available in NEP (Checked for sample cases). It appears that board information from all domains is currently missing (As we can see in attached snippet).

Still, we cannot start xml import due to below error (Attached)

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