[ZKU-180] An XML Getting Failed Due To Internal Exception Error On .14_Huawei Created: 22/Nov/24  Updated: 15/Aug/25  Due: 24/Nov/24

Status: Done
Project: Zain KSA upgradation
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Normal
Reporter: Indrasan Yadav Assignee: Indrasan Yadav
Resolution: Unresolved Votes: 0
Labels: AI_All_incidents, ZAINKSAAUDIT, ZAINKSAUAT
Remaining Estimate: 0 minutes
Time Spent: 7 hours
Original Estimate: Not Specified

Issue Links:
Blocks
blocks ZKU-94 Huawei RAN_Dumps , XML and NEP data V... Done
Customer:
Zain KSA 3.X
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Comments   
Comment by Indrasan Yadav [ 22/Nov/24 ]

Dear Team,

As suggested, I initiated an XML import (File Name: 2024-11-22-10.34.50_ZainKsa) on the .14 server under version “Actual” (created by @Ahad Siddiqui). Unfortunately, the import failed with the following error:

“Import ended with an internal exception error.”

Details:
• XML Import Start Snippet:

• Error Snippet:

@Integration, could you please share the server logs to @Diana Hamdouche.

Best regards,
Indrasan

Comment by Diana Hamdouche [ 25/Nov/24 ]

Dears,

The import process is currently failing due to a connection issue with WF, which is not required for ZAIN KSA. Previously, imports were successfully processed when WF was Up on .14, although this configuration should not have been the case.
We handled the case so imports will now proceed successfully when WF is down, provided that the "Approval Process" is set to "false" in the "nep-server-config.xml" file.
For Better validations, create a new version and try the import again.
Patch is needed: 3.7.1.625

Comment by Indrasan Yadav [ 27/Nov/24 ]

Dear @Diana,

As you know after patch (Patch is needed: 3.7.1.625) applied on .14 still we are facing an issue to import the XML on .14.

Please suggest about same.

Comment by Diana Hamdouche [ 02/Dec/24 ]

XMLs are now imported normally on .14

Comment by Indrasan Yadav [ 02/Dec/24 ]

Yes, we can close this JIRA now.

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