http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/ACE-325 ACE <p>For the UAT , after uploading document to a site the document is not available in the system.</p> <p>Platform used </p> <p><a href="http://10.172.20.88:6016/ACE_UCMDB_UI/" class="external-link" rel="nofollow">http://10.172.20.88:6016/ACE_UCMDB_UI/</a></p> ACE-325

Document added to site is not saved / missing

Bug Normal Closed Fixed Eyob Tatek Eyob Tatek Fri, 14 Nov 2025 13:17:06 +0200 Tue, 3 Mar 2026 09:10:25 +0200 Tue, 3 Mar 2026 09:10:25 +0200 UCMDB Sun, 30 Nov 2025 00:00:00 +0200 0 3 0 minutes 4 days, 3 hours <p>The ticked has been resolved, and a batch will be released for this ticket<br/> note that you have to add document management folders ace and dm under c: <br/> doc manangement path <br/> ace.dm.folder_path=C:/ace/dm<br/> Best regards<br/> Nouha</p> <p>The issue is not resolved, still same problem.</p> <p>Not solved </p> <p>Hi Eyob,</p> <p>The issue was related to the document file path; it was not configured .<br/> The configuration team has now fixed it.</p> <p>You can retest it.</p> <p>Best regards,<br/> Nouha</p> <p>Hi Eyob,</p> <p>The issue was related to the document file path; it was not configured .<br/> The configuration team has now fixed it.</p> <p>You can retest it.</p> <p>Best regards,<br/> Nouha</p> <p>The uploaded document is now shown on the system but it can not be viewed and downloaded.<br/> Screen shot for the download error attached.</p> <p>Not fixed.</p> <p>Issue resolved, and a batch will be released for this fix.<br/> Both document download and document view functionalities are now working properly.</p> <p>The issue has been resolved.</p> Actual Start Tue, 18 Nov 2025 00:00:00 +0200 Baseline End Sun, 30 Nov 2025 00:00:00 +0200 Baseline Start Sun, 30 Nov 2025 00:00:00 +0200 Customer Date of Baselining Wed, 19 Nov 2025 07:19:00 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Sun, 30 Nov 2025 00:00:00 +0200 Planned Start Sun, 30 Nov 2025 00:00:00 +0200 Rank 0|xtitwp: Rank (Obsolete) 9223372036854775807 VTDirections