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    <language>en-us</language>    <build-info>
        <version>6.1.4</version>
        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
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<item>
            <title>[ACE-448] ACE, error importing zone CSV file</title>
                <link>http://jira.mobinets.com/jira/browse/ACE-448</link>
                <project id="14100" key="ACE">ACE</project>
                    <description>&lt;p&gt;ACE, while importing zone data (zone list) there is an error.&lt;/p&gt;

&lt;p&gt;Platform&lt;br/&gt;
&lt;a href=&quot;http://10.172.20.88:6016/ACE_UCMDB_UI/&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;http://10.172.20.88:6016/ACE_UCMDB_UI/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;The CSV file and error screen shot attached.&lt;/p&gt;</description>
                <environment></environment>
        <key id="149302">ACE-448</key>
            <summary>ACE, error importing zone CSV file</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="10023" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/generic.png">Ready for QA</status>
                                    <resolution id="10200">Not Fixed</resolution>
                                        <assignee username="etatek">Eyob Tatek</assignee>
                                    <reporter username="etatek">Eyob Tatek</reporter>
                        <labels>
                    </labels>
                <created>Tue, 6 Jan 2026 09:43:43 +0200</created>
                <updated>Thu, 5 Mar 2026 12:57:00 +0200</updated>
                            <resolved>Fri, 9 Jan 2026 10:49:43 +0200</resolved>
                                    <version>UCMDB 4.0.0.18</version>
                                                    <component>UCMDB</component>
                        <due>Sat, 31 Jan 2026 00:00:00 +0200</due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                            <timeestimate seconds="0">0 minutes</timeestimate>
                            <timespent seconds="10800">3 hours</timespent>
                                <comments>
                            <comment id="140730" author="nmhadhbi" created="Tue, 6 Jan 2026 13:40:41 +0200"  >&lt;p&gt;Hi,&lt;br/&gt;
issue has been fixed.&lt;br/&gt;
best regards&lt;br/&gt;
Nouha&lt;/p&gt;</comment>
                            <comment id="141021" author="etatek" created="Fri, 9 Jan 2026 10:49:43 +0200"  >&lt;p&gt;Not resolved , error still exists while importing CSV.&lt;/p&gt;</comment>
                            <comment id="141028" author="nmhadhbi" created="Fri, 9 Jan 2026 12:40:15 +0200"  >&lt;p&gt;Hi Eyob,&lt;/p&gt;

&lt;p&gt;The issue has been fixed.&lt;br/&gt;
However, the fix has not been applied to the existing patch. It will be included in the next patch 4.0.0.15.&lt;/p&gt;

&lt;p&gt;Best regards,&lt;br/&gt;
Nouha&lt;/p&gt;</comment>
                            <comment id="144852" author="etatek" created="Thu, 5 Mar 2026 12:28:45 +0200"  >&lt;p&gt;Issue not solved &quot; Import to ucmdb&quot; has no response&lt;/p&gt;</comment>
                            <comment id="144854" author="nmhadhbi" created="Thu, 5 Mar 2026 12:45:28 +0200"  >&lt;p&gt;Hi Eyob,&lt;/p&gt;

&lt;p&gt;The &quot;Import to UCMDB&quot; button has no response. It is not the same issue; it was related to a permission problem and has now been fixed.&lt;/p&gt;

&lt;p&gt;The fix will be included in the next patch 4.0.0.19.&lt;/p&gt;

&lt;p&gt;Best regards,&lt;br/&gt;
Nouha&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="125510" name="Screenshot 2026-01-06 161755.png" size="123298" author="nmhadhbi" created="Tue, 6 Jan 2026 13:38:26 +0200"/>
                            <attachment id="125504" name="Zone-import.png" size="49700" author="etatek" created="Tue, 6 Jan 2026 09:43:44 +0200"/>
                            <attachment id="125503" name="Zone-test.csv" size="111" author="etatek" created="Tue, 6 Jan 2026 09:43:44 +0200"/>
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