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    <title>Mobinets-JIRA</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>6.1.4</version>
        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
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<item>
            <title>[ACE-695] FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms</title>
                <link>http://jira.mobinets.com/jira/browse/ACE-695</link>
                <project id="14100" key="ACE">ACE</project>
                    <description>&lt;p&gt;FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms&lt;/p&gt;

&lt;p&gt;Request:&lt;br/&gt;
&amp;lt;SOAP-ENV:Envelope&lt;br/&gt;
	xmlns:SOAP-ENV=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot;&amp;gt;&lt;br/&gt;
	&amp;lt;SOAP-ENV:Header/&amp;gt;&lt;br/&gt;
	&amp;lt;SOAP-ENV:Body&amp;gt;&lt;br/&gt;
		&amp;lt;ns3:fetchGisInfo&lt;br/&gt;
			xmlns:ns3=&quot;http://server.internal.api.srd.nep.mobinets.com/&quot;&lt;br/&gt;
			xmlns=&quot;&quot;&amp;gt;&lt;br/&gt;
			&amp;lt;inputParameter&amp;gt;682631,2590222&amp;lt;/inputParameter&amp;gt;&lt;br/&gt;
			&amp;lt;directSave&amp;gt;false&amp;lt;/directSave&amp;gt;&lt;br/&gt;
			&amp;lt;requestId&amp;gt;02102024&amp;lt;/requestId&amp;gt;&lt;br/&gt;
			&amp;lt;serviceName&amp;gt;1094301_FBB&amp;lt;/serviceName&amp;gt;&lt;br/&gt;
			&amp;lt;siteName&amp;gt;&amp;lt;/siteName&amp;gt;&lt;br/&gt;
			&amp;lt;siteType&amp;gt;&amp;lt;/siteType&amp;gt;&lt;br/&gt;
		&amp;lt;/ns3:fetchGisInfo&amp;gt;&lt;br/&gt;
	&amp;lt;/SOAP-ENV:Body&amp;gt;&lt;br/&gt;
&amp;lt;/SOAP-ENV:Envelope&amp;gt;&lt;/p&gt;

&lt;p&gt;Response : &lt;br/&gt;
&amp;lt;soap:Envelope xmlns:soap=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot;&amp;gt;&lt;br/&gt;
   &amp;lt;soap:Body&amp;gt;&lt;br/&gt;
      &amp;lt;soap:Fault&amp;gt;&lt;br/&gt;
         &amp;lt;faultcode&amp;gt;soap:Server&amp;lt;/faultcode&amp;gt;&lt;br/&gt;
         &amp;lt;faultstring&amp;gt;The host did not accept the connection within timeout of 60000 ms&amp;lt;/faultstring&amp;gt;&lt;br/&gt;
         &amp;lt;detail&amp;gt;&lt;br/&gt;
            &amp;lt;ns1:Exception xmlns:ns1=&quot;http://server.internal.api.srd.nep.mobinets.com/&quot;/&amp;gt;&lt;br/&gt;
         &amp;lt;/detail&amp;gt;&lt;br/&gt;
      &amp;lt;/soap:Fault&amp;gt;&lt;br/&gt;
   &amp;lt;/soap:Body&amp;gt;&lt;br/&gt;
&amp;lt;/soap:Envelope&amp;gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="153501">ACE-695</key>
            <summary>FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="10100" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/generic.png">Rejected</status>
                                    <resolution id="10200">Not Fixed</resolution>
                                        <assignee username="mbayel">Mbaye Lo</assignee>
                                    <reporter username="mbayel">Mbaye Lo</reporter>
                        <labels>
                    </labels>
                <created>Fri, 6 Mar 2026 06:08:51 +0200</created>
                <updated>Mon, 23 Mar 2026 07:31:17 +0200</updated>
                            <resolved>Mon, 23 Mar 2026 07:30:22 +0200</resolved>
                                                                    <component>SRD</component>
                        <due>Tue, 3 Mar 2026 00:00:00 +0200</due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="146017" author="abada" created="Mon, 23 Mar 2026 07:23:27 +0200"  >&lt;p&gt;Dear Mbaye,&lt;/p&gt;

&lt;p&gt;We are currently facing an issue while invoking the GIS service endpoint:&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://geoservice.omantel.om/OBCP/OBC.svc&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://geoservice.omantel.om/OBCP/OBC.svc&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;During execution of the method fetchGisInfo, the request fails with a timeout exception. Please find the relevant logs below:&lt;/p&gt;


&lt;p&gt;ERROR during service call:&lt;br/&gt;
Unable to sendViaPost to url &lt;a href=&quot;https://geoservice.omantel.om/OBCP/OBC.svc&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://geoservice.omantel.om/OBCP/OBC.svc&lt;/a&gt;&lt;br/&gt;
org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms&lt;/p&gt;

&lt;p&gt;This indicates that the connection to the endpoint could not be established within the configured timeout period.&lt;/p&gt;


&lt;p&gt;Could you please check with the Integration team and confirm the following points:&lt;/p&gt;

&lt;p&gt;-Whether access to this service requires a VPN connection or a Public IP&lt;br/&gt;
-If there is an internal endpoint that should be used when connected via VPN&lt;br/&gt;
-The expected access configuration to ensure successful connectivity&lt;/p&gt;

&lt;p&gt;Best regards,&lt;/p&gt;</comment>
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