http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/ACE-696 ACE <p>getCoordinatesFromKrokey SRD API has performance issue or is failing</p> <p>&lt;soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.internal.api.srd.nep.mobinets.com/"&gt;<br/> &lt;soapenv:Header/&gt;<br/> &lt;soapenv:Body&gt;<br/> &lt;ser:getCoordinatesFromKrokey&gt;<br/> &lt;!-<del>Optional:</del>-&gt;<br/> &lt;krokey&gt;cid:1750725886337&lt;/krokey&gt;<br/> &lt;!-<del>Optional:</del>-&gt;<br/> &lt;coordinateFormat&gt;geo_wgs84&lt;/coordinateFormat&gt;<br/> &lt;/ser:getCoordinatesFromKrokey&gt;<br/> &lt;/soapenv:Body&gt;<br/> &lt;/soapenv:Envelope&gt;</p> <p>Response:<br/> &lt;soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"&gt;<br/> &lt;soap:Body&gt;<br/> &lt;ns2:getCoordinatesFromKrokeyResponse xmlns:ns2="http://server.internal.api.srd.nep.mobinets.com/"/&gt;<br/> &lt;/soap:Body&gt;<br/> &lt;/soap:Envelope&gt;</p> ACE-696

getCoordinatesFromKrokey SRD API has performance issue or is failing

Bug Normal Ready for QA Unresolved Mbaye Lo Mbaye Lo Fri, 6 Mar 2026 06:12:18 +0200 Tue, 17 Mar 2026 07:26:55 +0200 SRD Tue, 3 Mar 2026 00:00:00 +0200 0 2 <p>Dear Mbaye,</p> <p>Please check with the Integration team regarding the following issue:</p> <p>`org.apache.http.conn.HttpHostConnectException: Connect to 10.172.20.225:8585 <span class="error">&#91;/10.172.20.225&#93;</span> failed: Connection timed out`</p> <p>The configured URL is:<br/> `nep.tesseract_server_address=<a href="http://10.172.20.225:8585/nep-ocr/file-to-text" class="external-link" rel="nofollow">http://10.172.20.225:8585/nep-ocr/file-to-text</a>`</p> <p>SRD is trying to send a POST request to this endpoint, but we are receiving a timeout.<br/> Could the Integration team please verify if the URL is correct and if the service is currently reachable?</p> <p>Thank you.</p> Customer Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Tue, 3 Mar 2026 00:00:00 +0200 Planned Start Tue, 3 Mar 2026 00:00:00 +0200 Rank 0|xtiyk1: Rank (Obsolete) 9223372036854775807 VTDirections