http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/ACE-97 ACE <p>Getting this error because subscriber used in the request already available in subscriber report with active &amp; pending status as shown.Thats why in response getting this error..<br/> While testing insert the subscriber,arbor id &amp; work order number which is not available in NEP.If any subscriber available then make it terminate and retry.</p> <p>Apart this I had created new orders but inspite of success response order is not reflecting in FN.For e.g<br/> Secondly I tried to change the status of above subscriber from active to terminate but it also not changing even after successful trigger response.</p> <p>Thirdly physical configuration is also not updated properly.</p> ACE-97

FN.84 success response order is not reflecting in FN.

Task Normal In Progress Unresolved Salem Dannawi Salem Dannawi Thu, 19 Jun 2025 09:54:05 +0300 Fri, 4 Jul 2025 07:40:35 +0300 FN Fri, 20 Jun 2025 00:00:00 +0300 0 2 <p>logs:<br/> <a href="https://mobinets-my.sharepoint.com/personal/natnael_asfaw_mobinets_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fnatnael%5Fasfaw%5Fmobinets%5Fcom%2FDocuments%2F84%5FFN%5Flogs&amp;ga=1" class="external-link" rel="nofollow">https://mobinets-my.sharepoint.com/personal/natnael_asfaw_mobinets_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fnatnael%5Fasfaw%5Fmobinets%5Fcom%2FDocuments%2F84%5FFN%5Flogs&amp;ga=1</a></p> <p>After checking the logs, it seems that a work order request has been sent before having the same WOID = "1096942144" and for some reason it has not been completed .<br/> The system before starting the work order creation process it checks before all, if there is another work order request having the same ID has been sent , if exist it does not proceed and return the Error code of the last one which is 0 in your case .</p> <p>To conclude : another work order request has been sent having the same ID , it has been stuck for some reason (I don't know why as I don't have logs ) or has been successfully created and moved to archive, so you won't be able to create a another order with this ID even if you don't find this ID in the order management (check if history list maybe you find it).</p> Customer Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Fri, 20 Jun 2025 00:00:00 +0300 Planned Start Fri, 20 Jun 2025 00:00:00 +0300 Rank 0|xtinnt: Rank (Obsolete) 9223372036854775807 VTDirections