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    <title>Mobinets-JIRA</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>6.1.4</version>
        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
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<item>
            <title>[LS-1007] Kuwait prod | nep get down while saving to db</title>
                <link>http://jira.mobinets.com/jira/browse/LS-1007</link>
                <project id="14300" key="LS">L3 Support</project>
                    <description>&lt;p&gt;As checked and found NEP get download while saving to DB, getting below error message. So request you to please align resource to rectify this and Jira ticket will raise once Jira work.&lt;/p&gt;

&lt;p&gt;Download log from below link.&lt;/p&gt;

&lt;p&gt; server.log.kw.15.03.2026.tgz&lt;/p&gt;


&lt;p&gt;2026-03-15 02:26:36,640 ERROR &lt;span class=&quot;error&quot;&gt;&amp;#91;com.mobinets.nps.bo.imtDataInput.impl.NetworkCreateManager&amp;#93;&lt;/span&gt; (Thread-125) error while flushing and clearing session saveToDatabase...: org.hibernate.exception.ConstraintViolationException: could not execute batch&lt;br/&gt;
2026-03-15 02:26:37,079 ERROR &lt;span class=&quot;error&quot;&gt;&amp;#91;com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS&amp;#93;&lt;/span&gt; (Thread-125) Unavailable Service &apos;Save to Database&apos;.: org.hibernate.exception.ConstraintViolationException: could not execute batch&lt;br/&gt;
2026-03-15 02:26:37,080 INFO  &lt;span class=&quot;error&quot;&gt;&amp;#91;stdout&amp;#93;&lt;/span&gt; (AsyncAppender-Dispatcher-Thread-108) 02:26:37-&lt;span class=&quot;error&quot;&gt;&amp;#91;FATAL&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;SaveRunner&amp;#93;&lt;/span&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;Thread-125&amp;#93;&lt;/span&gt; Error while it will may calling saving instances database&lt;br/&gt;
2026-03-15 02:26:37,080 FATAL &lt;span class=&quot;error&quot;&gt;&amp;#91;com.mobinets.nep.npt.db.ThreadSaveContainer&amp;#93;&lt;/span&gt; (Thread-125) Error while saving: java.lang.RuntimeException: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute batch&lt;br/&gt;
        at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:82)&lt;br/&gt;
        at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77)&lt;br/&gt;
Caused by: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute batch&lt;br/&gt;
        ... 2 more&lt;br/&gt;
Caused by: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute batch&lt;br/&gt;
        at com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS.saveToDatabase(ImtCreateWS.java:93)&lt;br/&gt;
        at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:70)&lt;br/&gt;
        ... 1 more&lt;br/&gt;
Caused by: org.hibernate.exception.ConstraintViolationException: could not execute batch&lt;br/&gt;
2026-03-15 02:26:37,133 WARN  &lt;span class=&quot;error&quot;&gt;&amp;#91;org.springframework.remoting.rmi.RmiServiceExporter&amp;#93;&lt;/span&gt; (Thread-125) RMI service &apos;FloorPlanService&apos; is not bound to registry at port &apos;10246&apos; anymore: java.rmi.NotBoundException: FloorPlanService&lt;br/&gt;
2026-03-15 02:26:42,112 ERROR &lt;span class=&quot;error&quot;&gt;&amp;#91;stderr&amp;#93;&lt;/span&gt; (Thread-125) Caused by: javax.management.JMException: Agent already registred with the same domain:NEPAgent&lt;br/&gt;
2026-03-15 02:26:42,112 ERROR &lt;span class=&quot;error&quot;&gt;&amp;#91;stderr&amp;#93;&lt;/span&gt; (Thread-125)     at com.mobinets.nep.management.connectors.LocalVM.registreNepAgent(LocalVM.java:361)&lt;/p&gt;
</description>
                <environment></environment>
        <key id="154200">LS-1007</key>
            <summary>Kuwait prod | nep get down while saving to db</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="10013" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/generic.png">Cancelled</status>
                                    <resolution id="1">Fixed</resolution>
                                        <assignee username="DSVirdi">Daljeet Singh Virdi</assignee>
                                    <reporter username="DSVirdi">Daljeet Singh Virdi</reporter>
                        <labels>
                    </labels>
                <created>Mon, 16 Mar 2026 04:54:29 +0200</created>
                <updated>Thu, 9 Apr 2026 18:45:11 +0300</updated>
                            <resolved>Thu, 9 Apr 2026 18:45:11 +0300</resolved>
                                                                    <component>NEP</component>
                        <due>Wed, 18 Mar 2026 00:00:00 +0200</due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                            <timeestimate seconds="0">0 minutes</timeestimate>
                            <timespent seconds="104400">3 days, 5 hours</timespent>
                                <comments>
                            <comment id="146423" author="mbenadel" created="Fri, 27 Mar 2026 09:14:09 +0200"  >&lt;p&gt;Error was not reproduced locally &lt;br/&gt;
added more detailed logs to better understand the issue in the patch 3.7.1.709&lt;/p&gt;</comment>
                            <comment id="147315" author="dsvirdi" created="Thu, 9 Apr 2026 18:45:11 +0300"  >&lt;p&gt;Will open again if issue occuer&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="130407" name="2026-03-15-01.41.18_ZainKuwait.xml.tgz" size="37524337" author="manjit.kumar" created="Mon, 16 Mar 2026 09:44:35 +0200"/>
                            <attachment id="130406" name="server.log.kw.15.03.2026.tgz" size="97643023" author="manjit.kumar" created="Mon, 16 Mar 2026 09:42:45 +0200"/>
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