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    <title>Mobinets-JIRA</title>
    <link>http://jira.mobinets.com/jira</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>6.1.4</version>
        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
    </build-info>

<item>
            <title>[LS-1010]  SD1862763 - Speed change order 296581248</title>
                <link>http://jira.mobinets.com/jira/browse/LS-1010</link>
                <project id="14300" key="LS">L3 Support</project>
                    <description>&lt;p&gt;Dear @Khaled Khalil, &lt;/p&gt;

&lt;p&gt;Please assign one resource to check this. &lt;/p&gt;

&lt;p&gt;Speed change order 296581248 is rejected from CRM but it is not showing in FN rejected orders.&lt;/p&gt;

&lt;p&gt;In below, is the request followed by this excpetion. Please check and advise.&lt;br/&gt;
&amp;lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&amp;gt;&lt;br/&gt;
&amp;lt;NS1:Envelope xmlns:NS1=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot;&amp;gt;&lt;br/&gt;
   &amp;lt;NS1:Header&amp;gt;&lt;br/&gt;
      &amp;lt;NS2:Security xmlns:NS2=&quot;http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd&quot;&amp;gt;&lt;br/&gt;
         &amp;lt;NS2:UsernameToken&amp;gt;&lt;br/&gt;
            &amp;lt;NS2:Username&amp;gt;nep-api-key&amp;lt;/NS2:Username&amp;gt;&lt;br/&gt;
            &amp;lt;NS2:Password Type=&quot;http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText&quot;&amp;gt;mobinets@2017&amp;lt;/NS2:Password&amp;gt;&lt;br/&gt;
         &amp;lt;/NS2:UsernameToken&amp;gt;&lt;br/&gt;
      &amp;lt;/NS2:Security&amp;gt;&lt;br/&gt;
   &amp;lt;/NS1:Header&amp;gt;&lt;br/&gt;
   &amp;lt;NS1:Body&amp;gt;&lt;br/&gt;
      &amp;lt;NS3:arborupgwo_fUPG xmlns:NS3=&quot;http://server.api.nep.mobinets.com/&quot;&amp;gt;&lt;br/&gt;
         &amp;lt;fExc&amp;gt;IL67&amp;lt;/fExc&amp;gt;&lt;br/&gt;
         &amp;lt;fSubno&amp;gt;26850264&amp;lt;/fSubno&amp;gt;&lt;br/&gt;
         &amp;lt;fSubscr_Type&amp;gt;T&amp;lt;/fSubscr_Type&amp;gt;&lt;br/&gt;
         &amp;lt;fWOID&amp;gt;1686967915&amp;lt;/fWOID&amp;gt;&lt;br/&gt;
         &amp;lt;fUsage_Type&amp;gt;O&amp;lt;/fUsage_Type&amp;gt;&lt;br/&gt;
         &amp;lt;fOrder_Type&amp;gt;EQGR&amp;lt;/fOrder_Type&amp;gt;&lt;br/&gt;
         &amp;lt;fUserID&amp;gt;95394&amp;lt;/fUserID&amp;gt;&lt;br/&gt;
         &amp;lt;arborOrderId&amp;gt;296581248&amp;lt;/arborOrderId&amp;gt;&lt;br/&gt;
      &amp;lt;/NS3:arborupgwo_fUPG&amp;gt;&lt;br/&gt;
   &amp;lt;/NS1:Body&amp;gt;&lt;br/&gt;
&amp;lt;/NS1:Envelope&amp;gt;&lt;/p&gt;

&lt;p&gt;2026-03-17 12:17:42.383 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.AuditServiceAdvice - &amp;gt;&amp;gt;&amp;gt; Start calling &amp;gt; arborupgwo_fUPG&lt;br/&gt;
2026-03-17 12:17:42.383 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - Start --&amp;gt; build Order Request&lt;br/&gt;
2026-03-17 12:17:42.383 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - End --&amp;gt; build Order Request&lt;br/&gt;
2026-03-17 12:17:42.383 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - Start --&amp;gt; fetching Old Record.&lt;br/&gt;
2026-03-17 12:17:43.006 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - End --&amp;gt; fetching Old Record.&lt;br/&gt;
2026-03-17 12:17:43.006 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - Getting Old Order with: woNo1686967915 errorCode: 1 methodName: arborup&lt;br/&gt;
gwo_fUPG&lt;br/&gt;
2026-03-17 12:17:43.006 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - Start --&amp;gt; saving request iteration1&lt;br/&gt;
2026-03-17 12:17:43.022 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - End --&amp;gt; saving request iteration1&lt;br/&gt;
2026-03-17 12:17:43.022 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.m.n.api.server.OrderRequestAdvice - Start --&amp;gt; invocation.proceed&lt;br/&gt;
2026-03-17 12:17:43.022 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; INFO  c.mobinets.toolbox.app.EventProducer - Event was added to the queue: &lt;span class=&quot;error&quot;&gt;&amp;#91;95394&amp;#93;&lt;/span&gt;, &lt;span class=&quot;error&quot;&gt;&amp;#91;ARBORUPGWO_FUPG_API_ACTION&amp;#93;&lt;/span&gt;&lt;br/&gt;
2026-03-17 12:17:43.022 &lt;span class=&quot;error&quot;&gt;&amp;#91;Thread-4&amp;#93;&lt;/span&gt; INFO  c.m.t.a.EventProducer$EventConsumer - ...consuming event &lt;span class=&quot;error&quot;&gt;&amp;#91;95394&amp;#93;&lt;/span&gt;, &lt;span class=&quot;error&quot;&gt;&amp;#91;ARBORUPGWO_FUPG_API_ACTION&amp;#93;&lt;/span&gt;&lt;br/&gt;
2026-03-17 12:17:43.481 &lt;span class=&quot;error&quot;&gt;&amp;#91;https-jsse-nio-8451-exec-7&amp;#93;&lt;/span&gt; ERROR c.m.n.a.s.NepFixedNetworkServiceImpl - ADSL SIP has no Shifting Usage Type Mapping!&lt;br/&gt;
java.lang.Exception: ADSL SIP has no Shifting Usage Type Mapping!&lt;br/&gt;
        at com.mobinets.nep.api.server.NepFixedNetworkServiceImpl._deduceUsageType(NepFixedNetworkServiceImpl.java:636)&lt;br/&gt;
        at com.mobinets.nep.api.server.NepFixedNetworkServiceImpl.arborupgwo_fUPG(NepFixedNetworkServiceImpl.java:3516)&lt;br/&gt;
        at sun.reflect.GeneratedMethodAccessor105.invoke(Unknown Source)&lt;br/&gt;
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)&lt;br/&gt;
        at java.lang.reflect.Method.invoke(Method.java:498)&lt;br/&gt;
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)&lt;br/&gt;
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)&lt;br/&gt;
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)&lt;br/&gt;
        at com.mobinets.nep.api.server.OrderRequestAdvice.invoke(OrderRequestAdvice.java:218)&lt;br/&gt;
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)&lt;br/&gt;
        at com.mobinets.nep.api.server.AuditServiceAdvice.lambda$invoke$0(AuditServiceAdvice.java:27)&lt;br/&gt;
        at com.mobinets.toolbox.jmx.jamon.HasAuditInterceptor.invokeUnderTrace(HasAuditInterceptor.java:76)&lt;br/&gt;
        at com.mobinets.toolbox.jmx.jamon.HasAuditInterceptor.invokeUnderTrace(HasAuditInterceptor.java:49)&lt;br/&gt;
        at com.mobinets.nep.api.server.AuditServiceAdvice.invoke(AuditServiceAdvice.java:23)&lt;br/&gt;
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)&lt;br/&gt;
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)&lt;br/&gt;
        at com.sun.proxy.$Proxy41.arborupgwo_fUPG(Unknown Source)&lt;br/&gt;
        at sun.reflect.GeneratedMethodAccessor105.invoke(Unknown Source)&lt;br/&gt;
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)&lt;br/&gt;
        at java.lang.reflect.Method.invoke(Method.java:498)&lt;/p&gt;

&lt;p&gt;Dear @Mohan Rathore, &lt;/p&gt;

&lt;p&gt;Please share today&apos;s prodction API and server logs. &lt;/p&gt;

&lt;p&gt;Best Regards, &lt;/p&gt;</description>
                <environment></environment>
        <key id="154303">LS-1010</key>
            <summary> SD1862763 - Speed change order 296581248</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="10015" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/generic.png">QA In Progress</status>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="sahmed">Shamim Ahmed</assignee>
                                    <reporter username="amessaikeh">Abir Messaikeh</reporter>
                        <labels>
                    </labels>
                <created>Tue, 17 Mar 2026 08:14:26 +0200</created>
                <updated>Wed, 15 Apr 2026 11:05:20 +0300</updated>
                                                                            <component>FN</component>
                        <due>Fri, 20 Mar 2026 00:00:00 +0200</due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="146110" author="abada" created="Tue, 24 Mar 2026 09:56:32 +0200"  >&lt;p&gt;Dear Khaled Ayoubi &lt;br/&gt;
While handling that request, the system will deduce the usage type name from the decision table shifting_usage_type_mapping based on the subscriber service typeName, which is &quot;ADSL SIP&quot;.&lt;br/&gt;
To avoid that issue , please provide a usage type related to this service type name  to create a rule in our DMN .&lt;br/&gt;
Thank you in advance for your support.&lt;br/&gt;
Best regards,&lt;br/&gt;
Ayed&lt;/p&gt;</comment>
                            <comment id="146517" author="abada" created="Mon, 30 Mar 2026 10:43:26 +0300"  >&lt;p&gt;Please find attached the new DMN version, which includes the updated rule.&lt;/p&gt;</comment>
                            <comment id="146518" author="amessaikeh" created="Mon, 30 Mar 2026 10:46:54 +0300"  >&lt;p&gt;From: Shamim Ahmed &amp;lt;Shamim.Ahmed@mobinets.com&amp;gt; &lt;br/&gt;
Sent: Monday, March 30, 2026 1:43 PM&lt;br/&gt;
To: Ayed Bada &amp;lt;Ayed.Bada@nuiva.com&amp;gt;; Mohan Rathore &amp;lt;mohan.rathore@omantel.om&amp;gt;; Abir Messaikeh &amp;lt;Abir.Messaikeh@nuiva.com&amp;gt;; Khaled Khalil &amp;lt;Khaled.Khalil@nuiva.com&amp;gt;; Khaled Ayoubi &amp;lt;khaled.ayoubi@omantel.om&amp;gt;; Zein Trabelsi &amp;lt;Zein.Trabelsi@nuiva.com&amp;gt;&lt;br/&gt;
Cc: support &amp;lt;support@mobinets.com&amp;gt;&lt;br/&gt;
Subject: RE: SD1862763 - Speed change order 296581248 - &lt;a href=&quot;http://jira.mobinets.com/jira/browse/LS-1010&quot; title=&quot; SD1862763 - Speed change order 296581248&quot; class=&quot;issue-link&quot; data-issue-key=&quot;LS-1010&quot;&gt;LS-1010&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Dear @Ayed Bada,&lt;/p&gt;

&lt;p&gt;Please define usage type for ADSL SIP service type as &#8216;2&#8217;.&lt;/p&gt;

&lt;p&gt;Thank U!!!&lt;/p&gt;</comment>
                            <comment id="146519" author="amessaikeh" created="Mon, 30 Mar 2026 10:47:08 +0300"  >&lt;p&gt;Please find attached the new DMN version, which includes the updated rule.&lt;/p&gt;</comment>
                            <comment id="146721" author="amessaikeh" created="Wed, 1 Apr 2026 15:15:44 +0300"  >&lt;p&gt;order is resolved after changing the input  from          &amp;lt;fUsage_Type&amp;gt;O&amp;lt;/fUsage_Type&amp;gt;         to   &amp;lt;fUsage_Type&amp;gt;2&amp;lt;/fUsage_Type&amp;gt;   and uploading the decision table.&lt;/p&gt;


&lt;p&gt;to double check if the rule should be with O or 2 in decision table and what is the difference   - if it is 2 , so we need to inform arbor team to change it&lt;/p&gt;

&lt;p&gt;Regards&lt;br/&gt;
Abir&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="131313" name="Shifting Usage Type Mapping.dmn" size="6438" author="abada" created="Mon, 30 Mar 2026 10:44:15 +0300"/>
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