Mobinets-JIRA http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 [LS-25] CABINET REPORT EMPTY_MGW http://jira.mobinets.com/jira/browse/LS-25 L3 Support <p>Dear Khaled,</p> <p>Can you please assign NEP DEV urgently to check this issue , cabinet report is showing empty for MGWs , however while checking node level inventory for these MGWs the cabinet is available , the needed information is available in XML and also catalogue is proper.</p> LS-25 CABINET REPORT EMPTY_MGW Bug Urgent Closed Fixed Ahad Siddiqui Ahad Siddiqui Sat, 14 Dec 2024 05:35:57 +0200 Fri, 10 Jan 2025 09:35:52 +0200 Fri, 10 Jan 2025 09:35:52 +0200 Mon, 16 Dec 2024 00:00:00 +0200 0 3 0 minutes 4 hours <p>same is applicable for other elements also like UGW9811 of corelement</p> <p>logs below :</p> <p><a href="https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EcHbqp4ikjJKpgPeSeHOxEYBsiHUVBOSrQrpMaUG0iDOXg?e=sgQoGY" class="external-link" rel="nofollow">https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EcHbqp4ikjJKpgPeSeHOxEYBsiHUVBOSrQrpMaUG0iDOXg?e=sgQoGY</a></p> <p>Console logs shared on email and also attached , server logs below</p> <p><a href="https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EeMDekW0JodDqW31tyCsU2oBAm3XZLFnIH74Utb6bU4lvg?e=faVKXn" class="external-link" rel="nofollow">https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EeMDekW0JodDqW31tyCsU2oBAm3XZLFnIH74Utb6bU4lvg?e=faVKXn</a></p> <p>Awaiting ETA</p> <p>Dear Ahad, </p> <p>The issue is unclear as I did not find an identification in the server logs or the client logs. Therefore, I have added some logs and handled some exceptions to find the issue.</p> <p>Patch is needed: 3.7.1.641</p> <p>Please apply the patch, then open the report. Afterward, kindly share the updated server and client logs with me for further analysis.</p> <p>XMl reimported on .14 , still issue is same where cabinet report showing empty for MHW however at node level cabinet is availble</p> <p>XMl reimported on .14 , still issue is same where cabinet report showing empty for MHW however at node level cabinet is availble , logs below</p> <p><a href="https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/ERBQZWm0C0JFi5GyNJTyjhcBqkLXJ1NhYnCw3yWllENo7A?e=SRK3AK" class="external-link" rel="nofollow">https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/ERBQZWm0C0JFi5GyNJTyjhcBqkLXJ1NhYnCw3yWllENo7A?e=SRK3AK</a></p> <p>Dear @Ahad Siddiqui, </p> <p>After exploring the logs and the implemented logic, we have found the following:<br/> • There is a condition that checks whether the cabinet type is “virtual”. If the cabinet type is virtual, it will be excluded from the node cabinets report; otherwise, it will be included. </p> <p>• For example, when we check one of the cabinets in the MGW node, we see that its type is “Virtual_Cabinet,” and the virtual checkbox is checked. As a result, all cabinets of this type are left out of the report.</p> <p>In conclusion, the cabinet report includes all cabinets except those with a virtual cabinet type. </p> <p>Regards, <br/> Mustapha Al Hage</p> <p>ITS OK</p> Blocks ZKU-86 Actual Start Mon, 30 Dec 2024 00:00:00 +0200 Baseline End Mon, 16 Dec 2024 00:00:00 +0200 Baseline Start Mon, 16 Dec 2024 00:00:00 +0200 Customer Date of Baselining Tue, 31 Dec 2024 06:43:04 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Mon, 16 Dec 2024 00:00:00 +0200 Planned Start Mon, 16 Dec 2024 00:00:00 +0200 Rank 0|xtiic1: Rank (Obsolete) 9223372036854775807 VTDirections