Mobinets-JIRA

Mobinets-JIRA http://jira.mobinets.com/jira This file is an XML representation of an issue en-us

6.1.4

6159

19-11-2013

[LS-416] Facing an issue when opening NEP on production http://jira.mobinets.com/jira/browse/LS-416 L3 Support <p>Dear @ABHINAV PARASHAR,</p> <p>Could you please check & confirm about below issue which we are facing when trying to open NEP on production server.</p> <p>Thank you<br/> Indrasan</p> LS-416

Facing an issue when opening NEP on production

Bug Normal Closed Fixed Indrasan Yadav Indrasan Yadav AI_All_incidents ZAINKSAAUDIT Thu, 29 May 2025 05:58:05 +0300 Fri, 30 May 2025 13:05:35 +0300 Fri, 30 May 2025 05:33:59 +0300 Fri, 6 Jun 2025 00:00:00 +0300 0 2 0 minutes 1 day, 2 hours <p>From: Bassem Sabbagh <bassem.sabbagh@mobinets.com> <br/> Sent: 29 May 2025 10:44<br/> To: Indrasan Yadav <Indrasan.Yadav@nuiva.com>; ABHINAV PARASHAR <ABHINAV.PARASHAR@mobinets.com><br/> Cc: Abir Messaikeh <Abir.Messaikeh@nuiva.com>; Sanju Yadav <Sanju.Yadav@mobinets.com>; Azmat Ali <Azmat.Ali@nuiva.com><br/> Subject: RE: Facing an issue when opening NEP on production</p> <p>Dear Abhinav,</p> <p>Please check urgently ?</p> <p>Thanks</p> <p>From: ABHINAV PARASHAR <ABHINAV.PARASHAR@mobinets.com> <br/> Sent: Thursday, May 29, 2025 8:43 AM<br/> To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com><br/> Cc: Abir Messaikeh <Abir.Messaikeh@nuiva.com>; Sanju Yadav <Sanju.Yadav@mobinets.com>; Azmat Ali <Azmat.Ali@nuiva.com>; Manjit Kumar <manjit.kumar@mobinets.com><br/> Subject: RE: Facing an issue when opening NEP on production</p> <p>Dear Bassem,</p> <p>An error was observed after completing the first end global interception of the importNetwork process during today’s XML import. Upon reviewing the previous logs, it appears that the errors encountered are the primary cause of the issue.</p> <p>Please find below a snippet of the key error messages for your reference:<br/> ORA-00957: duplicate column name <br/> Exception executing batch <span class="error">[could not execute batch]</span> <br/> Failed SaveOrUpdate com.mobinets.nps.model.network.gsm.Bsc. <br/> RMI service 'Oppack3GProcessService' is not bound to registry at port '10246'</p> <p>These errors indicate a schema inconsistency, likely due to duplicate column definitions, which is preventing proper data persistence. As a temporary measure, the NEP server was restarted and is currently operating normally.<br/> I’ve attached the full server log from today for further analysis. Kindly review and align the necessary resources to address this issue.<br/> Let me know if any further details are needed from my end.</p> <p>@Indrasan Yadav please create a jira and assign it to Dr. Khaled<br/> @Khaled Khalil it seems the below error is appearing after we applied the last patch on production. <br/> Kindly check it as priority since it is blocking the import ..</p> <p>Thanks</p> <p>Dears, <br/> The issue has been resolved. Patch is needed: 3.7.1.682<br/> Regards,<br/> Mustapha</p> <p>After patch deployed on production now we can access the NEP.</p> <p>Thank you</p> Actual Start Thu, 29 May 2025 00:00:00 +0300 Baseline End Fri, 6 Jun 2025 00:00:00 +0300 Baseline Start Fri, 6 Jun 2025 00:00:00 +0300 Customer Date of Baselining Thu, 29 May 2025 11:40:47 +0300 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Fri, 6 Jun 2025 00:00:00 +0300 Planned Start Fri, 6 Jun 2025 00:00:00 +0300 Rank 0|xtin2x: Rank (Obsolete) 9223372036854775807 VTDirections