Mobinets-JIRA

Mobinets-JIRA http://jira.mobinets.com/jira This file is an XML representation of an issue en-us

6.1.4

6159

19-11-2013

[LS-454] duplication in KQI tickets sent in UTT http://jira.mobinets.com/jira/browse/LS-454 L3 Support <p>It is observed that KQI tickets are created duplicated in UTT </p> LS-454

duplication in KQI tickets sent in UTT

Bug Normal Cancelled Done Abir Messaikeh Abir Messaikeh Wed, 18 Jun 2025 14:31:15 +0300 Thu, 24 Jul 2025 14:28:06 +0300 Thu, 19 Jun 2025 10:52:04 +0300 NEP Fri, 27 Jun 2025 00:00:00 +0300 0 1 <p>Dear Abir,<br/> Yes below conf we have adjusted.</p> <p>Thanks,<br/> Mohan</p> <p>________________________________________<br/> From: Abir Messaikeh <Abir.Messaikeh@nuiva.com><br/> Sent: Wednesday, June 18, 2025 7:17:56 PM<br/> To: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com><br/> Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com><br/> Subject: RE: duplication in KQI tickets sent in UTT - <a href="http://jira.mobinets.com/jira/browse/LS-454" title="duplication in KQI tickets sent in UTT" class="issue-link" data-issue-key="LS-454"><del>LS-454</del></a></p> <p>A ticket created for same <a href="http://jira.mobinets.com/jira/browse/LS-454" title="duplication in KQI tickets sent in UTT" class="issue-link" data-issue-key="LS-454"><del>LS-454</del></a> for tracking <br/> @mohan Have we done the below?</p> <p>Regards<br/> Abir<br/> From: Mohan Singh Rathor <Mohan.Rathor@mobinets.com> <br/> Sent: Tuesday, June 17, 2025 5:01 PM<br/> To: Abir Messaikeh <Abir.Messaikeh@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com><br/> Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com><br/> Subject: Re: disable KQI generation after specific import</p> <p>Dear @Abir Messaikeh,<br/> Noted</p> <p>thanks,<br/> mohan<br/> ________________________________________<br/> From: Abir Messaikeh <Abir.Messaikeh@nuiva.com><br/> Sent: Tuesday, June 17, 2025 4:13 PM<br/> To: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com><br/> Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com><br/> Subject: RE: disable KQI generation after specific import </p> <p>Hi Mohan </p> <p>Nazih is asking to change as below and check if duplication will be stopped</p> <p>On 10.164.168.11 </p> <p><parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter><br/> <parameter name="nep.troubleTicket.engineering.isEnabled" value="false"></parameter><br/> <parameter name="nep.troubleTicket.Dumps.isEnabled" value="true"></parameter></p> <p>on 10.164.168.12</p> <p> <parameter name="nep.troubleTicket.executor.isEnabled" value="false"></parameter><br/> <parameter name="nep.troubleTicket.engineering.isEnabled" value="true"></parameter><br/> <parameter name="nep.troubleTicket.Dumps.isEnabled" value="false"></parameter></p> <p>Regards<br/> Abir</p> <p>From: Mohan Singh Rathor <Mohan.Rathor@mobinets.com> <br/> Sent: Tuesday, June 17, 2025 3:12 PM<br/> To: Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>; Abir Messaikeh <Abir.Messaikeh@nuiva.com><br/> Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com><br/> Subject: Re: disable KQI generation after specific import</p> <p>Dear @Nazih Ghadieh,<br/> As we checked below configuration is already true. Please check in below. despite of we are getting the ticket from both server.</p> <p>On 10.164.168.11 </p> <p><parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter><br/> <parameter name="nep.troubleTicket.engineering.isEnabled" value="false"></parameter><br/> <parameter name="nep.troubleTicket.Dumps.isEnabled" value="true"></parameter></p> <p>on 10.164.168.12</p> <p> <parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter><br/> <parameter name="nep.troubleTicket.engineering.isEnabled" value="true"></parameter><br/> <parameter name="nep.troubleTicket.Dumps.isEnabled" value="false"></parameter></p> <p>Config adjusted and no duplication</p> Customer Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Fri, 27 Jun 2025 00:00:00 +0300 Planned Start Fri, 27 Jun 2025 00:00:00 +0300 Product Rank 0|xtinm9: Rank (Obsolete) 9223372036854775807 Rejected By amessaikeh VTDirections