http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-496 L3 Support <p>Dear @Khaled Khalil,</p> <p>Could you please assign a NEP-DEV resource to check &amp; fix below issue:</p> <p>We need to add a header in cabinet/shelf/board report on platform .102 for “Ooredoo Tunisia” like it was available in ZAIN-KSA for duplicate serial numbers in dump, below is ZAIN KSA snippet for reference:</p> LS-496

Header "Dump Serial Number" Is Missing In Cabinet/Shelf/Board

Bug Normal Closed Fixed Indrasan Yadav Indrasan Yadav AI_All_incidents Huawei_RAN_OO Nokia_RAN_OO Tue, 8 Jul 2025 07:20:04 +0300 Wed, 7 Jan 2026 11:23:28 +0200 Wed, 7 Jan 2026 11:23:28 +0200 Mon, 14 Jul 2025 00:00:00 +0300 0 3 1 day 2 weeks, 2 days, 2 hours, 30 minutes <p>Dear All,</p> <p>Any update on this?</p> <p>Thank you<br/> Indrasan</p> <p>Hi Indrasan,<br/> The issue has been resolved.<br/> we added a new patch Number : 3.7.0.1326<br/> Best Regards<br/> Nouha</p> <p>The fix is available in the patch 3.7.0.1326 </p> <p>Dear @Basant Kumar,</p> <p>Please deploy the below NEP patch on .102 platform.</p> <p>The fix is available in the patch 3.7.0.1326</p> <p>Thank you<br/> Indrasan</p> <p>Dear Team,</p> <p>Patch 3.7.0.1326 has been successfully deployed on the .102 server, and all database queries have been executed. However, we are encountering errors in some queries.</p> <p>I am attaching the highlighted screenshots for your reference.</p> <p>Regards,<br/> Basant</p> <p>Dear @Nouha Mhadhbi,</p> <p>Did you check the highlighted error during queries execution as shared by integration team @Basant Kumar.</p> <p>Note: Requested header is appearing now in cabinet/shelf report but still missing in board report.</p> <p>I checked the data in NEP after patch deployed, but there is an issue, I am sharing below snippet for your reference:</p> <p>1- Under cabinet report from where below highlighted data is coming as this is not available in dump/xml? </p> <p>2- Under shelf report manufacturer is missing for highlighted one and from where below highlighted data is coming against this shelf type “RRU” as this is not available in dump/xml?</p> <p>3- Under board report highlighted data is appearing from where? And you can see in below snippet the value of column is shifted towards right from corrected one column</p> <p>You can see in below snippet the value of “board type” is shifted in column “merged board”.</p> <p> Note: require snaps are attaching here with today date.</p> <p>Thank you<br/> Indrasan</p> <p>dear Indrasan,<br/> All identified issues have been resolved. Patch 3.7.0.1330 has been successfully deployed   for this ticket. For your information, the script below has been applied to the Ooredoo database. Kindly proceed with restarting your server.</p> <p>Best,regards<br/> Nouha</p> <p>Dear @Nouha Mhadhbi,</p> <p>Please review the following regarding the headers “Board Serial Number” and “Board Dump Serial Number.” (Board report snippet is attached for your reference) </p> <p>If both fields contain the same serial number, what is the purpose of having both? In such cases, we could retain only one of them.</p> <p>As per my understanding:</p> <p>• The header “Board Serial Number” contains the first (i.e., unique) serial number.<br/> • If the same serial number appears again in another instance—whether for a cabinet, shelf, or board—it is then placed under the header “Board Dump Serial Number.”</p> <p>This same rule is already applied in ZAIN-KSA, as I explained at the start of this email trail for your reference.</p> <p>Thank you<br/> Indrasan</p> <p>Dear Indrasan,</p> <p>Diana implemented the addition of Dump Serial Number with ZAIN KSA, and as she explained to Nouha, Dump Serial Number will be a copy of Serial Number, and this what Nouha implemented. I am not sure why we need both to be the same, but it is not a personal openion or view, we need to known exactly what the customer want us to do, so we get that approved by @Hassan Abdine and then we can implement it. </p> <p>Regards,<br/> Khaled Khalil</p> <p>Dear @Khaled Khalil,</p> <p>The serial numbers available in the dump are being parsed as they are—whether unique or duplicate for cabinet/shelf/board. However, when importing into NEP, only unique serial numbers are imported, and duplicates are ignored.</p> <p>Since our requirement is to retain all serial numbers in NEP, we need to maintain both headers as we did in ZAIN-KSA:</p> <p>• Serial Number → for unique serial numbers (imported as the primary entry).<br/> • Dump Serial Number → for duplicate serial numbers (imported as secondary entries for cabinet/shelf/board).</p> <p>This ensures that both unique and duplicate serial numbers are captured in NEP as per dump.</p> <p>Thank you<br/> Indrasan</p> <p>Dear <a href="http://jira.mobinets.com/jira/secure/ViewProfile.jspa?name=kkhalil" class="user-hover" rel="kkhalil">Khaled Khalil</a>,</p> <p>Could you please update on this?</p> <p>Thank you<br/> Indrasan</p> <p>This JIRA has now been reassigned to me by the NEP DEV team. However, since the requested header is now available, the JIRA can be closed. It appears the reassignment was done based on header availability, without confirmation on the concerns I had raised.</p> <p>I am closing this JIRA now and will create a new JIRA to address the issue related to the correct values being displayed under this new header.</p> Actual Start Tue, 8 Jul 2025 00:00:00 +0300 Baseline End Mon, 14 Jul 2025 00:00:00 +0300 Baseline Start Mon, 14 Jul 2025 00:00:00 +0300 Customer Date of Baselining Wed, 9 Jul 2025 04:38:07 +0300 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Mon, 14 Jul 2025 00:00:00 +0300 Planned Start Mon, 14 Jul 2025 00:00:00 +0300 Rank 0|xtio21: Rank (Obsolete) 9223372036854775807 VTDirections