http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-504 L3 Support <p>Dear Team,</p> <p>We are experiencing a fatal error while saving imported data in the AS and HR circles. This issue is affecting application stability and causing the NEP application to crash.<br/> Kindly review the error details below and provide your recommendations to resolve the issue.</p> LS-504

Fatal error during import in AS and HR circles

Bug Normal Cancelled Fixed Srishti Kashyap Basant Kumar Mon, 14 Jul 2025 05:47:08 +0300 Tue, 20 Jan 2026 08:04:36 +0200 Tue, 20 Jan 2026 08:04:36 +0200 NEP Mon, 14 Jul 2025 00:00:00 +0300 0 2 0 minutes 7 hours <p>Dear Team,</p> <p>We are experiencing a fatal error while saving imported data in the AS and HR circles. This issue is affecting application stability and causing the NEP application to crash.<br/> Kindly review the error details below and provide your recommendations to resolve the issue.</p> <p> at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.3.7.RELEASE.jar:4.3.7.R<br/> ELEASE]<br/> at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213) <span class="error">&#91;spring-aop-4.3.7.RELEASE.jar:4.3.7.RELEASE&#93;</span><br/> at com.sun.proxy.$Proxy2008.saveToDatabase(Unknown Source)<br/> at com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS.saveToDatabase(ImtCreateWS.java:81) <span class="error">&#91;nps_kernel.jar:&#93;</span><br/> at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:54) <span class="error">&#91;npt_server.jar:&#93;</span><br/> at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77) <span class="error">&#91;npt_server.jar:&#93;</span><br/> Caused by: java.sql.BatchUpdateException: ORA-02291: integrity constraint (ASSAM.FK_TRAFFIC_TRLINK) violated - parent key not found</p> <p> at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:11190) <span class="error">&#91;ojdbc7-12.1.0.2.jar:12.1.0.1.0&#93;</span><br/> at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:244) <span class="error">&#91;ojdbc7-12.1.0.2.jar:12.1.0.1.0&#93;</span><br/> at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeBatch(NewProxyPreparedStatement.java:1135) <span class="error">&#91;c3p0-0.9.2.1.jar:0.9.2.1&#93;</span><br/> at org.hibernate.engine.jdbc.batch.internal.BatchingBatch.performExecution(BatchingBatch.java:110) <span class="error">&#91;hibernate-core-5.1.10.Final.jar:5.1.10.Final&#93;</span><br/> ... 33 more</p> <p>2025-07-11 03:51:19,821 INFO <span class="error">&#91;stdout&#93;</span> (AsyncAppender-Dispatcher-Thread-98) 03:51:19-<span class="error">&#91;FATAL&#93;</span><span class="error">&#91;SaveRunner&#93;</span><span class="error">&#91;Thread-113&#93;</span> Error while it will may calling savin<br/> g instances database<br/> 2025-07-11 03:51:19,822 ERROR <span class="error">&#91;com.mobinets.nep.npt.db.ThreadSaveContainer&#93;</span> (Thread-113) Error while saving: java.lang.RuntimeException: com.mobinets.nep.<br/> npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute bat<br/> ch<br/> at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:66) <span class="error">&#91;npt_server.jar:&#93;</span><br/> at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77) <span class="error">&#91;npt_server.jar:&#93;</span><br/> Caused by: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationExce<br/> ption: could not execute batch<br/> ... 2 more</p> <p>Checked the logs and respective missing parent key in DB...data present there..added logs for tracking for future.</p> <p>Build 3.7.71.478 is released removing logs applied for it due to performance problem its creating.</p> <p>issue fixed </p> Actual Start Fri, 11 Jul 2025 00:00:00 +0300 Baseline End Mon, 14 Jul 2025 00:00:00 +0300 Baseline Start Mon, 14 Jul 2025 00:00:00 +0300 Customer Date of Baselining Mon, 14 Jul 2025 09:03:36 +0300 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Mon, 14 Jul 2025 00:00:00 +0300 Planned Start Mon, 14 Jul 2025 00:00:00 +0300 Rank 0|xtio61: Rank (Obsolete) 9223372036854775807 VTDirections