http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-563 L3 Support <p>It is observed that, the Boards are not showing correctly in physical configuration of the Router.</p> <p>The Physical details in NEP report(Board report,Port Report,Inventory report) found to be OK.<br/> Catalog related issues also checked.</p> <p>I am attaching the SS from Physical Configuration of the Router, Port Report from NEP. Catalog and Imported XML. Please check</p> LS-563

OT | Boards not loading to NEP physical Configuration -180

Bug Normal Closed Fixed Aurobinda Panda Aurobinda Panda MS_OT Service_routing Fri, 8 Aug 2025 07:27:10 +0300 Fri, 26 Sep 2025 04:31:07 +0300 Fri, 26 Sep 2025 04:31:07 +0300 NEP Mon, 11 Aug 2025 00:00:00 +0300 0 4 0 minutes 3 days, 5 hours <p>Dear @Marwan,</p> <p>we have applied the patches to 180 &amp; Imported XML.<br/> But still the physical configuration didn't change as per XML data.<br/> Please check again.</p> <p>SS are attached.</p> <p>Dear @Aurobinda Panda, </p> <p>After investigating the issue on 180 and reviewing the catalog, we found that the board type LPU is the motherboard, therefore please follow these steps to fix the issue:</p> <p>• Search in the catalog for the board type LPU:<br/> • Right click on it, then click on put slot on board (MotherBoard):<br/> • you will get two panels:<br/> • Click on auto distribute and manage the auto distribution as supposed and apply:</p> <p>Regards, <br/> Mustapha Al Hage</p> <p>• Close and save everything, then open the graphical physical configuration, you will get the result:</p> <p>provide the way to fix it</p> <p>Dear Mustapha,</p> <p>I have performed the steps mentioned below. But as can been visible from SS, the daughter boards are giving the same result as main board.</p> <p>In the above SS, Slot 1/0 LPU has more than 10-12 daughter slots. And the Port name is 1/1/3. Same slot is already available for 1/1. Find the below SS.</p> <p>What exactly I was looking for is to replace the LPU Boards with their correct daughter boards as seen for slot 1/1.</p> <p>Let me know for anything else.</p> <p>Dear @Aurobinda Panda, </p> <p>As per our discussions yesterday via teams, the boardType LPU is a motherboard. Therefore, to fix this issue you need to do "either one" of the following:</p> <p>1- Make LPU a normal board, by removing its daughter boards:</p> <p>2- The second option, if we take 1/0 and 1/1 as an example, you can follow these steps:</p> <ul class="alternate" type="square"> <li>right click on shelftype and click on put slot on shelf:</li> <li>Remove 1:1 and keep only 1:0. In this step the LPU motherboard will be displayed and its daughter boards such as "ETH_10x100GF_CARD" will be placed inside it. </li> </ul> <p>Regards, <br/> Mustapha</p> Actual Start Fri, 8 Aug 2025 00:00:00 +0300 Baseline End Mon, 11 Aug 2025 00:00:00 +0300 Baseline Start Mon, 11 Aug 2025 00:00:00 +0300 Complexity Customer Date of Baselining Fri, 8 Aug 2025 15:04:23 +0300 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Mon, 11 Aug 2025 00:00:00 +0300 Planned Start Mon, 11 Aug 2025 00:00:00 +0300 Product REQUESTER Rank 0|xtip1l: Rank (Obsolete) 9223372036854775807 Rejected By malhage Severity VTDirections