http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-565 L3 Support <p>Hi Team,</p> <p>We have identified an issue where the virtual interface IP is not being parsed in NEP, even though it is present in the XML. Additionally, there are no related errors shown in NEP. Please investigate and revert back asap.</p> <p>Note:- xml and related screen shot attached.</p> LS-565

|| virtual interface IP is not importing in NEP||

Bug Normal QA In Progress Unresolved divya kaushik divya kaushik AI_All_incidents Mon, 11 Aug 2025 12:41:07 +0300 Tue, 23 Sep 2025 05:19:49 +0300 NEP Thu, 14 Aug 2025 00:00:00 +0300 0 1 0 minutes 6 hours <p>Dear @Divya Kaushik,</p> <p>The issue with the virtual interface IP not being imported was caused by incorrect XML data for the virtual interface.</p> <p> "ScreenShot attatched"</p> <p>Specifically, the interface name must be MANAGEMENT1 or MANAGEMENT2.<br/> Please ensure that any incorrect naming in the XML is corrected accordingly.</p> <p> "ScreenShot attatched"</p> <p>Additionally, even when this problem exists, the Network Reports Importer currently shows the interface as successfully added to NEP. The upcoming patch 3.7.0.1341 will address this by preventing the saving  and displaying the appropriate error message if the naming is incorrect.</p> <p>Thank you for your attention to this matter.</p> <p>Best Regards,<br/> Marwan Kanaan I Software Developer</p> Actual Start Thu, 21 Aug 2025 00:00:00 +0300 Customer Dev. Actual Duration Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Rank 0|xtip5d: Rank (Obsolete) 9223372036854775807 VTDirections