http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-618 L3 Support <p>Dear Khaled,</p> <p>Please align resource to check the issue of IT API process is not ending, getting below error message.</p> <p>2025-09-01 22:55:05,742 WARN <span class="error">&#91;com.mobinets.nep.npt.csv.handler.ElementAdditionalInfoServerCsvHandler&#93;</span> (default task-55) warning while importing element additional info Asset Uniqueness:Element PassiveElement_UNIX Server_zkwovsprod1_56 has Serial Number (2102311NXR10J4000005) that is already in use for the element .</p> <p>2025-09-01 22:55:05,742 ERROR <span class="error">&#91;com.mobinets.nep.npt.service.impl.PassiveElementServiceImpl&#93;</span> (default task-55) warning while saving additional info for IT Assets: com.mobinets.nep.npt.service.model.NptWarning: Asset Uniqueness:Element PassiveElement_UNIX Server_zkwovsprod1_56 has Serial Number (2102311NXR10J4000005) that is already in use for the element .</p> <p> at com.mobinets.nep.npt.csv.handler.ElementAdditionalInfoServerCsvHandler.endDocument(ElementAdditionalInfoServerCsvHandler.java:440)</p> LS-618

IT API Process not ending

Bug Normal Closed Fixed Abir Messaikeh Manjit Kumar Tue, 2 Sep 2025 05:12:24 +0300 Tue, 16 Sep 2025 14:43:54 +0300 Tue, 16 Sep 2025 14:43:27 +0300 Financial Tue, 2 Sep 2025 00:00:00 +0300 0 3 2 hours 3 days, 1 hour, 10 minutes <p>I applied some fixes related to cache issues, please apply new patch: 3.7.1.692.<br/> Please apply first on test import some data check if all serial numbers are imported correctly.</p> <p>Dear Hassan/Wajdi,</p> <p>Thank you for your support here to fix this issue, after deploy nep full delivery path version 3.7.1.693, now nep launching.</p> <p>Please suggest the sequence i.e. patch will apply as usual till .692 and for .693 will deploy from full delivery ?</p> <p>full delivery required at version 3.7.1.693</p> Actual Start Tue, 2 Sep 2025 00:00:00 +0300 Baseline End Tue, 2 Sep 2025 00:00:00 +0300 Baseline Start Tue, 2 Sep 2025 00:00:00 +0300 Customer Date of Baselining Tue, 2 Sep 2025 13:52:05 +0300 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Tue, 2 Sep 2025 00:00:00 +0300 Planned Start Tue, 2 Sep 2025 00:00:00 +0300 Rank 0|xtipw9: Rank (Obsolete) 9223372036854775807 VTDirections