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    <language>en-us</language>    <build-info>
        <version>6.1.4</version>
        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
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            <title>[LS-653] SRD (1736) &amp; (1722)</title>
                <link>http://jira.mobinets.com/jira/browse/LS-653</link>
                <project id="14300" key="LS">L3 Support</project>
                    <description>&lt;p&gt;the issue here in the requests on production,&lt;br/&gt;
after completing the proceed with gpon task,&lt;br/&gt;
the request hang on design in progress and the solution acceptance task is not created,&lt;br/&gt;
I have created the same request on staging platform .179 and it&apos;s working fine on staging,( request 172217 )&lt;br/&gt;
 I have compared the date of processes all is same in prod and staging.&lt;br/&gt;
Please advise,&lt;br/&gt;
logs will be shared once received from integration&lt;/p&gt;</description>
                <environment></environment>
        <key id="141010">LS-653</key>
            <summary>SRD (1736) &amp; (1722)</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="6" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/closed.png">Closed</status>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="sdannawi">Salem Dannawi</assignee>
                                    <reporter username="sdannawi">Salem Dannawi</reporter>
                        <labels>
                            <label>SRD</label>
                    </labels>
                <created>Tue, 16 Sep 2025 13:59:16 +0300</created>
                <updated>Wed, 1 Oct 2025 13:05:56 +0300</updated>
                            <resolved>Wed, 1 Oct 2025 13:05:56 +0300</resolved>
                                                                    <component>SRD</component>
                        <due>Thu, 18 Sep 2025 00:00:00 +0300</due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                            <timeestimate seconds="0">0 minutes</timeestimate>
                            <timespent seconds="32400">1 day, 1 hour</timespent>
                                <comments>
                            <comment id="133335" author="" created="Wed, 24 Sep 2025 12:32:20 +0300"  >&lt;p&gt;In the production logs, I found that the issue was internal to Flowable. The process was blocking the execution from completing the human task PROCEED_WITH_GPON.&lt;br/&gt;
I have modified the design while respecting the mentioned business rules and scenario. After testing on the staging environment, the issue does not exist.&lt;br/&gt;
Please test on the production platform after deploying the updated process version&lt;br/&gt;
Kind regards,&lt;/p&gt;</comment>
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                            <attachment id="117714" name="Capture324.PNG" size="72667" author="sdannawi" created="Tue, 16 Sep 2025 14:00:01 +0300"/>
                            <attachment id="118309" name="SRD_GPON_DESIGN.bpmn20.xml" size="49823" author="" created="Wed, 24 Sep 2025 12:32:54 +0300"/>
                            <attachment id="117715" name="staging179.PNG" size="97110" author="sdannawi" created="Tue, 16 Sep 2025 14:00:34 +0300"/>
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