http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-804 L3 Support <p>Dear @Khaled Khalil,</p> <p>Could you please assign a NEP DEV resource to investigate and resolve the following issue?</p> <p>• XML: 2025-12-02-10.22.48_Ooredoo<br/> • Import Date: 03-12-2025<br/> • Platform: .102<br/> • Server Logs: Attached on JIRA</p> <p>The RU Index value is being imported correctly from the XML and is displayed properly in both the Board and Inventory reports for the same node (e.g., KEB4042-SRAN Node). However, in the Shelf report, the RU Index value appears as “-1”.</p> <p>Please refer to the snippets below for reference:</p> <p>Board Report</p> <p>Inventory Report</p> <p>Shelf Report</p> <p>Due to the RU Index issue showing as “-1,” the following pop-up error appears when I attempt to correct the catalogue layout issue. Additionally, there is no “-1” value for the Start RU field under the cabinet in the catalogue.</p> <p>Physical Configuration Error Snippet</p> <p>Thank you<br/> Indrasan</p> LS-804

RU Index Is Correct In Board & Inventory Report But Incorrect In Shelf Report (Huawei RAN)

Bug Normal Rejected Fixed Indrasan Yadav Indrasan Yadav AI_All_incidents Huawei_RAN_OO Wed, 3 Dec 2025 11:32:40 +0200 Tue, 30 Dec 2025 06:19:38 +0200 Mon, 15 Dec 2025 10:05:30 +0200 NEP Sat, 20 Dec 2025 00:00:00 +0200 0 3 0 minutes 1 day, 7 hours, 30 minutes <p>Dear @Indrasan Yadav,</p> <p>Kindly recheck from your side, as I have verified the issue and did not encounter any problems.</p> <p>ss</p> <p>Best Regards,<br/> Marwan Kanaan I Software Developer</p> <p> From: Marwan Kanaan &lt;Marwan.Kanaan@nuiva.com&gt; <br/> Sent: 15 December 2025 17:14<br/> To: Khaled Khalil &lt;Khaled.Khalil@nuiva.com&gt;; Indrasan Yadav &lt;Indrasan.Yadav@nuiva.com&gt;; Mustapha Al-Hage &lt;Mustapha.AlHage@nuiva.com&gt;<br/> Cc: Bassem Sabbagh &lt;bassem.sabbagh@mobinets.com&gt;<br/> Subject: Re: RU Index Is Correct In Board &amp; Inventory Report But Incorrect In Shelf Report (Huawei RAN) || <a href="http://jira.mobinets.com/jira/browse/LS-804" title="RU Index Is Correct In Board &amp; Inventory Report But Incorrect In Shelf Report (Huawei RAN)" class="issue-link" data-issue-key="LS-804"><del>LS-804</del></a> ||</p> <p>Dear @Indrasan Yadav,</p> <p>Kindly recheck from your side, as I have verified the issue and did not encounter any problems.</p> <p>Best Regards,<br/> Marwan Kanaan I Software Developer</p> <p>From: Indrasan Yadav &lt;Indrasan.Yadav@nuiva.com&gt;<br/> Sent: Thursday, December 18, 2025 9:04 AM<br/> To: Marwan Kanaan &lt;Marwan.Kanaan@nuiva.com&gt;; Khaled Khalil &lt;Khaled.Khalil@nuiva.com&gt;; Mustapha Al-Hage &lt;Mustapha.AlHage@nuiva.com&gt;<br/> Cc: Bassem Sabbagh &lt;bassem.sabbagh@mobinets.com&gt;<br/> Subject: RE: RU Index Is Correct In Board &amp; Inventory Report But Incorrect In Shelf Report (Huawei RAN) || <a href="http://jira.mobinets.com/jira/browse/LS-804" title="RU Index Is Correct In Board &amp; Inventory Report But Incorrect In Shelf Report (Huawei RAN)" class="issue-link" data-issue-key="LS-804"><del>LS-804</del></a> || </p> <p>Dear @Marwan Kanaan,</p> <p>The issue is persisting for one node (ZGT4083), even though the value in the XML is not “-1”.</p> <p>Please find the details below for your reference:</p> <p>Shelf Report:</p> <p>Board Report:</p> <p>Thank you<br/> Indrasan</p> <p>Dear @Indrasan Yadav,</p> <p>As discussed on Teams, you imported a small XML file that was generated by my side, targeting only the affected node, into the actual version to correct the previously imported data.<br/> The server has been restarted successfully.<br/> Kindly check and verify the data at your convenience.<br/> Best Regards,<br/> Marwan Kanaan I Software Developer</p> <p>Now, issue has been fixed after server restarted &amp; imported the same XML in NEP.</p> <p>please close the ticket</p> Actual Start Mon, 15 Dec 2025 00:00:00 +0200 Baseline End Sat, 20 Dec 2025 00:00:00 +0200 Baseline Start Sat, 20 Dec 2025 00:00:00 +0200 Customer Date of Baselining Tue, 16 Dec 2025 06:17:46 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Sat, 20 Dec 2025 00:00:00 +0200 Planned Start Sat, 20 Dec 2025 00:00:00 +0200 Rank 0|xtiujt: Rank (Obsolete) 9223372036854775807 Rejected By mkanaan VTDirections