http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-824 L3 Support <p>Kindly support to check the serial (6924070504103000490) not available in the unmapped report.<br/> The item is available in the passive inventory and not available in both FR , WO and unmapped Report.<br/> We have also run the unmapped sync and still not appearing.</p> LS-824

Zain IQ | Missing SN issue in Unmapped Report

Bug Normal Closed Fixed Abir Messaikeh Daljeet Singh Virdi Tue, 16 Dec 2025 03:47:57 +0200 Mon, 5 Jan 2026 05:03:35 +0200 Tue, 30 Dec 2025 13:43:21 +0200 NEP Fri, 19 Dec 2025 00:00:00 +0200 0 3 0 minutes 1 day, 5 hours, 30 minutes <p>Dear Daljeet,<br/> As discussed by the teams, the same RFID '10120476' assigned to a shared node was equal to RFID value of passive node '10113859'. Since SN, RFID, and TAG cannot be duplicated in the FR report, this prevented the new item from being inserted.</p> <p>Please find attached a script that will clean this item. During the next FR sync, the data should be saved correctly.<br/> Kindly review and confirm if we are encountering any similar mismatches between SN, RFID, and TAG in the FR report compared to the Additional Info report.</p> <p>resolved with script</p> <p>we will need a permanent solution to be tracked in ticket <a href="http://jira.mobinets.com/jira/browse/LS-849" title="Zain IQ | FR import issue for Passive Data" class="issue-link" data-issue-key="LS-849"><del>LS-849</del></a></p> Actual Start Tue, 16 Dec 2025 00:00:00 +0200 Baseline End Fri, 19 Dec 2025 00:00:00 +0200 Baseline Start Fri, 19 Dec 2025 00:00:00 +0200 Customer Date of Baselining Tue, 16 Dec 2025 10:50:16 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Fri, 19 Dec 2025 00:00:00 +0200 Planned Start Fri, 19 Dec 2025 00:00:00 +0200 Rank 0|xtiv0p: Rank (Obsolete) 9223372036854775807 VTDirections