[LS-828] Feasibility Issue - 3 orders not created in FN

Mon, 5 Jan 2026 09:16:27 +0200

I would like to bring to your attention a feasibility issue regarding the orders listed below.

Although feasibility has been completed in Arbor, these orders have not reached NEP. Our investigation shows that while the requests are visible in the logs and show a "Success" response, the orders are still not appearing in FN.

Affected Order IDs:

289213065

289216305

289191090

Could you please look into why these are stuck despite the success logs?

@Mohan Singh Rathor please share latest FN logs

<NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
<NS1:Header>
<NS2:Security
xmlns:NS2="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
<NS2:UsernameToken>
<NS2:Username>nep-api-key</NS2:Username>
<NS2:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</NS2:Password>
</NS2:UsernameToken>
</NS2:Security>
</NS1:Header>
<NS1:Body>
<NS3:arborWOOBC_fCNAOBC xmlns:NS3="http://server.api.nep.mobinets.com/">
<fAppType>I</fAppType>
<fOLT>MQA1</fOLT>
<fFDHMDU />
<fOBCTag>40RDN6524102542//OT820759</fOBCTag>
<fSubno>26677961</fSubno>
<fWOID>1613422385</fWOID>
<fUsage_Type>BG</fUsage_Type>
<fOrder_Type>INST</fOrder_Type>
<fNoOfSTBs>0</fNoOfSTBs>
<fUserID>96997</fUserID>
<arborOrderId>289213065</arborOrderId>
</NS3:arborWOOBC_fCNAOBC>
</NS1:Body>
</NS1:Envelope>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<wsse:Security
xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"
soap:mustUnderstand="1">
<wsse:UsernameToken wsu:Id="UsernameToken-7d9a07cd-8be7-4301-83fd-2e8e3f5802e2">
<wsse:Username>nep-api-key</wsse:Username>
<wsse:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</wsse:Password>
</wsse:UsernameToken>
</wsse:Security>
</SOAP-ENV:Header>
<soap:Body>
<ns2:arborWOOBC_fCNAOBCResponse xmlns:ns2="http://server.api.nep.mobinets.com/">
<return>0</return>
</ns2:arborWOOBC_fCNAOBCResponse>
</soap:Body>
</soap:Envelope>

<NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
<NS1:Header>
<NS2:Security
xmlns:NS2="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
<NS2:UsernameToken>
<NS2:Username>nep-api-key</NS2:Username>
<NS2:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</NS2:Password>
</NS2:UsernameToken>
</NS2:Security>
</NS1:Header>
<NS1:Body>
<NS3:arborWOOBC_fCNAOBC xmlns:NS3="http://server.api.nep.mobinets.com/">
<fAppType>I</fAppType>
<fOLT>IM22</fOLT>
<fFDHMDU>5</fFDHMDU>
<fOBCTag>40RDM7331992502//OT821268</fOBCTag>
<fSubno>26677853</fSubno>
<fWOID>1613464683</fWOID>
<fUsage_Type>BG</fUsage_Type>
<fOrder_Type>INST</fOrder_Type>
<fNoOfSTBs>0</fNoOfSTBs>
<fUserID>20382</fUserID>
<arborOrderId>289216305</arborOrderId>
</NS3:arborWOOBC_fCNAOBC>
</NS1:Body>
</NS1:Envelope>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<wsse:Security
xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"
soap:mustUnderstand="1">
<wsse:UsernameToken wsu:Id="UsernameToken-03b1ab41-f105-4554-bc09-8738449791aa">
<wsse:Username>nep-api-key</wsse:Username>
<wsse:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</wsse:Password>
</wsse:UsernameToken>
</wsse:Security>
</SOAP-ENV:Header>
<soap:Body>
<ns2:arborWOOBC_fCNAOBCResponse xmlns:ns2="http://server.api.nep.mobinets.com/">
<return>0</return>
</ns2:arborWOOBC_fCNAOBCResponse>
</soap:Body>
</soap:Envelope>

Thank U!!!

Mobinets-JIRA

[LS-828] Feasibility Issue - 3 orders not created in FN