http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-858 L3 Support <p>It has been observed that the FR doesn’t sync with the Inventory report.</p> <p>The same TAG has different SN showing in Inventory and FR.<br/> Ideally the SN of inventory should get sync with the FR,</p> <p>Pl find attached doc with the snippet.</p> LS-858

Zain IQ | FR sync issue

Bug Normal Closed Fixed Daljeet Singh Virdi Daljeet Singh Virdi Mon, 5 Jan 2026 04:19:25 +0200 Tue, 27 Jan 2026 04:15:47 +0200 Tue, 27 Jan 2026 04:15:47 +0200 Financial Thu, 8 Jan 2026 00:00:00 +0200 0 3 0 minutes 3 hours, 30 minutes <p>same as <a href="http://jira.mobinets.com/jira/browse/LS-849" title="Zain IQ | FR import issue for Passive Data" class="issue-link" data-issue-key="LS-849"><del>LS-849</del></a></p> <p>Hi Daljeet,<br/> As discussed by teams, the passive node 20107082 was initially imported with a Serial Number (SN = '2121162778ESQ5001679').<br/> This asset was then financialized at the FR level, where the ItemBarcode was saved as both Tag and RFID.<br/> Then, the same passive node was imported again with a new Serial Number (SN ='ES2460056169').<br/> During the sync process, the new passive node was matched with the existing FR record based on the RFID, but the Serial Number now differs from what is saved in FR.<br/> Kindly advise how can we handle this scenario during FR sync?</p> <p>BR,<br/> Bessem</p> <p>We can close this Ticket, as customer will proivde new logic to be implement under CR</p> Actual Start Sun, 4 Jan 2026 00:00:00 +0200 Baseline End Thu, 8 Jan 2026 00:00:00 +0200 Baseline Start Thu, 8 Jan 2026 00:00:00 +0200 Customer Date of Baselining Mon, 19 Jan 2026 10:28:11 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Thu, 8 Jan 2026 00:00:00 +0200 Planned Start Thu, 8 Jan 2026 00:00:00 +0200 Rank 0|xtivn5: Rank (Obsolete) 9223372036854775807 VTDirections