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    <language>en-us</language>    <build-info>
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        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
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            <title>[LS-879] Zain KW | UM and FR sync issue</title>
                <link>http://jira.mobinets.com/jira/browse/LS-879</link>
                <project id="14300" key="LS">L3 Support</project>
                    <description>&lt;p&gt;We have noticed a SN W02310007749 available in unmapped rectifier and in Financial report as we all know that once an asset is financialized then it shouldn&#8217;t be available in the unmapped report anymore.&lt;br/&gt;
We have also noticed that the FR Deleted status is &#8220;Yes&#8221; although the asset present at Inventory level, so might be sync issue.&lt;/p&gt;</description>
                <environment></environment>
        <key id="149900">LS-879</key>
            <summary>Zain KW | UM and FR sync issue</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="6" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/closed.png">Closed</status>
                                    <resolution id="1">Fixed</resolution>
                                        <assignee username="amessaikeh">Abir Messaikeh</assignee>
                                    <reporter username="DSVirdi">Daljeet Singh Virdi</reporter>
                        <labels>
                    </labels>
                <created>Wed, 14 Jan 2026 07:23:34 +0200</created>
                <updated>Wed, 11 Feb 2026 08:11:58 +0200</updated>
                            <resolved>Fri, 6 Feb 2026 10:49:59 +0200</resolved>
                                                                    <component>Financial</component>
                        <due>Fri, 16 Jan 2026 00:00:00 +0200</due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                            <timeestimate seconds="0">0 minutes</timeestimate>
                            <timespent seconds="93600">3 days, 2 hours</timespent>
                                <comments>
                            <comment id="142326" author="bmanita" created="Wed, 28 Jan 2026 12:13:09 +0200"  >&lt;p&gt;Dear Daljeet,&lt;br/&gt;
The issue has been fixed. The serial number was previously saved with an &#8220;NA&#8221; prefix.&lt;br/&gt;
However, it appears that the node is not being updated. I am seeing the below error in the passive data import. Kindly recheck this issue.&lt;/p&gt;</comment>
                            <comment id="142922" author="amessaikeh" created="Fri, 6 Feb 2026 10:49:39 +0200"  >&lt;p&gt;solved permanently after fixing the record in db having special character not showing in UI&lt;/p&gt;
</comment>
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                            <attachment id="126102" name="Asset present at FR.png" size="52997" author="DSVirdi" created="Wed, 14 Jan 2026 07:26:27 +0200"/>
                            <attachment id="126103" name="Asset present at INV.png" size="37342" author="DSVirdi" created="Wed, 14 Jan 2026 07:26:27 +0200"/>
                            <attachment id="126104" name="Asset present at UM.png" size="34817" author="DSVirdi" created="Wed, 14 Jan 2026 07:26:27 +0200"/>
                            <attachment id="127120" name="Screenshot 2026-01-28 145319.png" size="49122" author="bmanita" created="Wed, 28 Jan 2026 12:14:03 +0200"/>
                            <attachment id="127119" name="delete_from_unmapped.txt" size="86" author="bmanita" created="Wed, 28 Jan 2026 12:13:51 +0200"/>
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