http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-914 L3 Support <p>Dear support, Kinly check why solution not highlighted in request 2201</p> LS-914

SRD Request 2201

Bug Normal Ready for QA Unresolved Abir Messaikeh Abir Messaikeh Tue, 3 Feb 2026 14:17:03 +0200 Wed, 15 Apr 2026 11:33:31 +0300 SRD Fri, 6 Feb 2026 00:00:00 +0200 0 2 0 minutes 4 hours <p>as workaround we asked the user to make a start over</p> <p>During execution of the SRD process (attached BPMN), i observed the following error:<br/> ORA-00001: unique constraint (SRD_PROD.SYS_C0063096) violated<br/> Root Cause:<br/> This issue occurs in the parallel multi-instance call activity due to a concurrency conflict when Flowable tries to insert multiple activity instances into the database at the same time.<br/> The problem is intermittent and does not happen on every execution.<br/> Under high traffic or simultaneous execution, multiple parallel instances may attempt to insert the same activity instance ID, triggering the unique constraint violation.<br/> When the process is restarted (“Start over”), it usually completes successfully because the timing of the parallel inserts differs, avoiding the collision.<br/> Solution:<br/> Remove flowable:completeAsync="true" from the call activity to prevent the activity scope from being completed asynchronously.<br/> This ensures the multi-instance inserts happen within the same transaction context, eliminating the race condition.</p> <p>pending stress test or further tests for variable on staging b4 apply new process on PROD</p> Actual Start Tue, 3 Feb 2026 00:00:00 +0200 Baseline End Fri, 6 Feb 2026 00:00:00 +0200 Baseline Start Fri, 6 Feb 2026 00:00:00 +0200 Customer Date of Baselining Tue, 3 Feb 2026 14:22:03 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Fri, 6 Feb 2026 00:00:00 +0200 Planned Start Fri, 6 Feb 2026 00:00:00 +0200 Product Rank 0|xtiwt5: Rank (Obsolete) 9223372036854775807 VTDirections