http://jira.mobinets.com/jira This file is an XML representation of an issue en-us 6.1.4 6159 19-11-2013 http://jira.mobinets.com/jira/browse/LS-921 L3 Support <p>We are facing an issue when exporting Custom task reports , some entries having Service Type as : “ Route Check “ and “New” aren’t being exported in the excel file while being visible on GUI.<br/> When exporting other report “Tasks Report” all tasks are being exported.</p> LS-921

Custom task report exported in excel is incomplete

Bug Normal Closed Fixed Abir Messaikeh Abdulrahman Dabboussi Thu, 5 Feb 2026 08:14:37 +0200 Wed, 15 Apr 2026 11:14:39 +0300 Wed, 15 Apr 2026 11:14:28 +0300 SRD Mon, 23 Feb 2026 00:00:00 +0200 0 3 0 minutes 1 day, 4 hours <p>The above screenshots are an example, entries of request IDs “ 2059 and 1984 “ are found on the GUI while when exporting the reports are left out</p> <p>When exporting the Custom Task report, the generated Excel file only includes data from the last 30 days. As a result, the file contains 637 records, while the total number of records displayed in the GUI is 8,488.<br/> Therefore, request 2059 has a last task, SELECT_SOLUTION, with a creation date of 12:18 PM on 05/01/2026, and it does not appear in the exported report.</p> <p>Export button name should be changed to Export last 30 days to avoid confusion since it only exports last 30 days.</p> <p>After discussing the Custom Task Report, I have implemented the required changes:</p> <p>I modified the button name from "Export as Excel" to "Export last 30 days".<br/> The data exported to Excel is now filtered by task creation date instead of request creation date.<br/> patch 3.7.0.1427.</p> <p>Applied on PROD</p> Actual Start Wed, 11 Feb 2026 00:00:00 +0200 Baseline End Fri, 13 Feb 2026 00:00:00 +0200 Baseline Start Fri, 13 Feb 2026 00:00:00 +0200 Customer Date of Baselining Wed, 11 Feb 2026 15:29:53 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Mon, 23 Feb 2026 00:00:00 +0200 Planned Start Fri, 13 Feb 2026 00:00:00 +0200 Product Rank 0|xtix09: Rank (Obsolete) 9223372036854775807 Rejected By abada VTDirections