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    <language>en-us</language>    <build-info>
        <version>6.1.4</version>
        <build-number>6159</build-number>
        <build-date>19-11-2013</build-date>
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            <title>[LS-953] unable to import the physical configration</title>
                <link>http://jira.mobinets.com/jira/browse/LS-953</link>
                <project id="14300" key="LS">L3 Support</project>
                    <description>&lt;p&gt;Hi Team,&lt;/p&gt;


&lt;p&gt;I have imported the xml and facing issue for router only logical configuration is imported and physical configuration is not imported. I did not find any related error in the importer network report.&lt;/p&gt;

&lt;p&gt;@Basant Kumar please share the logs( SS is attached) and check asap.&lt;/p&gt;
</description>
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        <key id="152705">LS-953</key>
            <summary>unable to import the physical configration</summary>
                <type id="1" iconUrl="http://jira.mobinets.com/jira/images/icons/issuetypes/bug.png">Bug</type>
                                            <priority id="10002" iconUrl="http://jira.mobinets.com/jira/images/icons/normal.png">Normal</priority>
                        <status id="10023" iconUrl="http://jira.mobinets.com/jira/images/icons/statuses/generic.png">Ready for QA</status>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="dkaushik">divya kaushik</assignee>
                                    <reporter username="dkaushik">divya kaushik</reporter>
                        <labels>
                            <label>AI_All_incidents</label>
                    </labels>
                <created>Tue, 24 Feb 2026 05:30:58 +0200</created>
                <updated>Sun, 15 Mar 2026 16:50:47 +0200</updated>
                                                                            <component>NEP</component>
                        <due>Thu, 26 Feb 2026 00:00:00 +0200</due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                            <timeestimate seconds="0">0 minutes</timeestimate>
                            <timespent seconds="25200">7 hours</timespent>
                                <comments>
                            <comment id="144214" author="mkanaan" created="Wed, 25 Feb 2026 09:12:52 +0200"  >&lt;p&gt;Dear @Bassem Sabbagh,&lt;/p&gt;

&lt;p&gt;Kindly note that I have moved the ticket to L3.&lt;/p&gt;

&lt;p&gt;@Divya Kaushik, please note that the issue is related to the Cabinet and Shelf type names. There is an extra leading space before the type values in the catalog, which causes a mismatch during validation (as shown in the comparison below).&lt;/p&gt;

&lt;p&gt;ss&lt;/p&gt;

&lt;p&gt;I have already fixed the types in the catalog. Kindly proceed with the import again and re-validate.&lt;br/&gt;
Best Regards,&lt;br/&gt;
Marwan Kanaan I Software Developer&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="128907" name="2025-08-28-02.35.40_Ooredoo.xml" size="105573" author="dkaushik" created="Tue, 24 Feb 2026 05:30:58 +0200"/>
                            <attachment id="129005" name="Screenshot 2026-02-24 140214.png" size="1172" author="mkanaan" created="Wed, 25 Feb 2026 09:13:01 +0200"/>
                            <attachment id="128908" name="error ss.png" size="107171" author="dkaushik" created="Tue, 24 Feb 2026 05:30:58 +0200"/>
                            <attachment id="128906" name="server.log.2026-02-21.tgz" size="906203" author="dkaushik" created="Tue, 24 Feb 2026 05:30:58 +0200"/>
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