Mobinets-JIRA

Mobinets-JIRA http://jira.mobinets.com/jira This file is an XML representation of an issue en-us

6.1.4

6159

19-11-2013

[LS-999] KK Circle – NEP Application Not Coming Up http://jira.mobinets.com/jira/browse/LS-999 L3 Support <p>Dear Team,</p> <p>We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest</p> LS-999

KK Circle – NEP Application Not Coming Up

Bug Urgent Closed Fixed Abir Messaikeh Basant Kumar Wed, 11 Mar 2026 06:56:07 +0200 Wed, 15 Apr 2026 09:12:39 +0300 Wed, 15 Apr 2026 09:12:39 +0300 NEP Wed, 11 Mar 2026 00:00:00 +0200 0 4 0 minutes 1 day, 2 hours <p>Dear Team,</p> <p>We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest. Please find attached logs.</p> <p>2026-03-11 09:08:42,605 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KKGGSN6_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_7B9F001CEF174E7D884984A687961E84' has null From Component<br/> 2026-03-11 09:08:42,820 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KK-CIS-NDR-SPG-01_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_CA2F6BEF9BEB4EA1B6529A348A19C528' has null From Component<br/> 2026-03-11 09:08:42,967 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-MME_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_LNMME-2_S1-MME_VLAN1499_BestEffort' to IDU piece 'KPRVI2_FE5722B2668745568E6B00053AA8B044' has null From Component<br/> 2026-03-11 09:08:43,142 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KKGGSN4_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_138D429A43044002BD50DDC79CD04F96' has null From Component<br/> 2026-03-11 09:08:43,292 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-U_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_KKGGSN3_S1-U_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_3D3B7767613F4602AA5688C6E9301203' has null From Component<br/> 2026-03-11 09:08:43,432 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-MME_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_LNMME-10_S1-MME_VLAN1499_BestEffort' to IDU piece 'KPRVI2_F20EB0B4745B43CFA8E13C945EB1F86B' has null From Component<br/> 2026-03-11 09:08:43,634 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KK-CIS-WFD-SPG-01_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_D6AB1807E9CC441581F47C064D5E5404' has null From Component<br/> 2026-03-11 09:08:43,781 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-MME_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_LNMME-10_S1-MME_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_8577BFC3A1EE41F392027D27C4698142' has null From Component<br/> 2026-03-11 09:08:43,963 ERROR <span class="error">[com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl]</span> (pool-6-thread-3) Level-1Link from Circuit'S1-MME_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_LNMME-1_S1-MME_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_5868F0F5E27246399CFB690CC5CB881F' has null From Componen:</p> <p>2026-03-10 23:51:02,063 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 801692C5837C433998141CD4274D45A7<br/> com.mobinets.nps.model.network.Circuit S1-MME_KK-LBL4690-1_KK-LBL4690-1_LNMME-10_S1-MME_VLAN3484_BestEffort<br/> 2026-03-10 23:52:29,071 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 8E524360E9374557BB5DBC9E6614C0F7<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-11_S1-U_VLAN2732_BestEffort<br/> 2026-03-10 23:53:55,808 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! FD62AE3E81824E65880C674FBDD7C688<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-3_S1-U_VLAN2732_BestEffort<br/> 2026-03-10 23:54:40,802 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 67DAAF30C88347F0A376AFF353158275<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-6_S1-U_VLAN2732_BestEffort<br/> 2026-03-10 23:58:09,907 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 610421E89A9C4765A4D9D83FB11D2F60<br/> com.mobinets.nps.model.network.Circuit S1-</p> <p>Additionally, since the circle was not coming up, we deployed NEP 562 on the KK circle because this level link issue fixed in BR after deploying this patch. After the deployment, the following warnings are continuously appearing in the logs. Kindly check this issue on priority.</p> <p>2026-03-11 13:39:36,981 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 87944C8D5816495D8<br/> EDC721536996CEB<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KDKNR1_OOON_SRAN_KDKNR1_MM_BLR845-12_S1-U_VLAN1506_BestEffort<br/> 2026-03-11 13:39:52,144 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 0C29E1D05F5244E19<br/> 5ECA6ABA61F6AEC<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_SORKN1_OOON_SRAN_SORKN1_MM_BLR845-8_S1-U_VLAN3059_BestEffort<br/> 2026-03-11 13:39:55,349 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! C7082654AD5E43738<br/> 4F954175ADF3367<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_BG1231_OOON_SRAN_BG1231_MM_BLR845-8_S1-U_VLAN2800_BestEffort<br/> 2026-03-11 13:40:13,293 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 610421E89A9C4765A<br/> 4D9D83FB11D2F60<br/> com.mobinets.nps.model.network.Circuit S1-MME_OOON_SRAN_TLEKP1_OOON_SRAN_TLEKP1_LNMME-10_S1-MME_VLAN3108_BestEffort<br/> 2026-03-11 13:40:26,608 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 18C7EED11D114C0BA<br/> 2102FC315E20D5F<br/> com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL3819_TBNN_SRAN_BL3819_MM_BLR845-9_S1-U_VLAN2801_BestEffort<br/> 2026-03-11 13:40:28,640 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 806AE5410FC94352A<br/> 1D91951DA857801<br/> com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL4504_TBNN_SRAN_BL4504_MM_BLR845-1_S1-U_VLAN3484_BestEffort<br/> 2026-03-11 13:40:37,899 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! F3CB4A3E910042488<br/> EF930BB54A5306A<br/> com.mobinets.nps.model.network.Circuit S1-U_TMLN_SRAN_MLR048_TMLN_SRAN_MLR048_KKGGSN2_S1-U_VLAN830_BestEffort<br/> 2026-03-11 13:41:10,691 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 88095132DFE94C0B8<br/> 81FB8354B2D8E77<br/> com.mobinets.nps.model.network.Circuit S1-MME_OOON_SRAN_TORA10_OOON_SRAN_TORA10_LNMME-7_S1-MME_VLAN2801_BestEffort<br/> 2026-03-11 13:42:06,380 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 6D00B8BA26FE42CEA<br/> B2DF382DD6ACAC7<br/> com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_BIDRE1_OOON_SRAN_BIDRE1_MM_BLR845-9_S1-U_VLAN3291_BestEffort<br/> 2026-03-11 13:42:27,848 WARN <span class="error">[com.mobinets.npt.network.routing.NetworkRoutingManager]</span> (pool-8-thread-1) Level-1-Link Not found!!!!!!!! EF75D2BBA2174B8C8<br/> 5E4ABF2213DE712<br/> com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL4504_TBNN_SRAN_BL4504_MM_BLR845-8_S1-U_VLAN3484_BestEffort</p> <p>Build 3.7.71.568 released//possible fix:caching links and monitory logs</p> <p>Build 3.7.71.570 is released with monitoring logs</p> <p>possible fix was released in patch 3.7.71.571</p> <p>applied on PROD and fixed</p> Actual Start Mon, 16 Mar 2026 00:00:00 +0200 Baseline End Wed, 11 Mar 2026 00:00:00 +0200 Baseline Start Wed, 11 Mar 2026 00:00:00 +0200 Customer Date of Baselining Fri, 20 Mar 2026 11:36:09 +0200 Dev. Actual Duration Gantt Options Last Comment <p style="display:inline"><b>Evaluation License Error:</b> EXPIRED</p> Original Estimate PDM Actual Duration Planned End Wed, 11 Mar 2026 00:00:00 +0200 Planned Start Wed, 11 Mar 2026 00:00:00 +0200 Rank 0|xtiyxl: Rank (Obsolete) 9223372036854775807 VTDirections