ACE
  1. ACE
  2. ACE-1006

For SRD OBB Scenario, we are not reaching the OBC Activation task - Verify if SRD is sending to the right destination (OBC Team)

        Details

        • Type: Bug Bug
        • Status: To Be Released To Be Released (View Workflow)
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Affects Version/s: None
        • Fix Version/s: None
        • Component/s: SRD
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel
        • Complexity:
          Medium
        • Product:
          NEP

          Description

          For SRD OBB Scenario, we are not reaching the OBC Activation task - Verify if SRD is sending to the right destination.jpg

          The SSE team completes the OBB_CONFIRMATION task, after which SRD sends the OBB order to OBC with all required parameters.

          The Request Status updates to PENDING_OBB, and an automated task named OBC Activation is triggered—unassigned and not manually executable.

          When the OBC Activation task is active, it confirms that the order has been successfully sent to OBC. The process now awaits updates from OBC, which will be logged in the OBB milestone grid.

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. ACE-858 updateSrdServiceStatus

          • Normal - To be fixed once possible
          • Cancelled - null

            Activity

            Hide
            Permalink
            Zein Trabelsi added a comment -

            its OBC integration issue, not SRD issue. SRD is correctly configured to http://10.64.163.150:7955/obcservice?wsdl (reachable). But the WSDL OBC returns references its OpenShift route https://obc-route-cp4i-stg.apps.ocptest.otg.om:443/obcservice. That host is unreachable from the SRD environment verified from machine 10.164.144.85 (see attached ss) + SRD server log shows java.net.UnknownHostException, and a browser on a client server on the same network returns ERR_CONNECTION_TIMED_OUT.
            Action (OBC/infra): either republish the OBC WSDL so its xsd:include and soap:address use the reachable host 10.64.163.150:7955, or make obc-route-cp4i-stg.apps.ocptest.otg.om:443 reachable from the SRD network. Then we restart SRD and re-test.

            Show
            Zein Trabelsi added a comment - its OBC integration issue, not SRD issue. SRD is correctly configured to http://10.64.163.150:7955/obcservice?wsdl (reachable). But the WSDL OBC returns references its OpenShift route https://obc-route-cp4i-stg.apps.ocptest.otg.om:443/obcservice . That host is unreachable from the SRD environment verified from machine 10.164.144.85 (see attached ss) + SRD server log shows java.net.UnknownHostException, and a browser on a client server on the same network returns ERR_CONNECTION_TIMED_OUT. Action (OBC/infra): either republish the OBC WSDL so its xsd:include and soap:address use the reachable host 10.64.163.150:7955, or make obc-route-cp4i-stg.apps.ocptest.otg.om:443 reachable from the SRD network. Then we restart SRD and re-test.
            Cancel

              People

              • Assignee:
                Zein Trabelsi
                Reporter:
                Mbaye Lo
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Planned Start:

                  Drag and Drop