Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Urgent
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: UA 4.0.0.10
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Component/s: User Administration
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Labels:None Labels
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Customer:Mobinets
Description
In our local UA Module, the events are not displayed according to the searsh crieria selected.
In the attached use case, I selected may name as user, getting all other users
I also selected CRETE_USER Action, but also getting other actions
I filtered the date from 17/11/2020 to 17/11/2025, but I'm also getting events in 2018 and 2019.
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-11-17 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-11-17 24:00 (milestone: set planned end date to due date) |
| Customer | OMAN-Tel [ 12200 ] | Mobinets [ 12900 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Omar Kamalddine [ okamalddine ] |
| Issue Type | Task [ 3 ] | Bug [ 1 ] |
| Workflow | ACE: Software Development Workflow [ 198503 ] | Mobinets_Dev_BugWF_J4.4 [ 198607 ] |
| Status | To Do [ 10001 ] | Open Bug [ 10108 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
filtering logic wasnt applied.
Now all filtering logic has been corrected, tested and are working as expected.
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Fix Version/s | UA 4.0.0.10 [ 39508 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Omar Kamalddine [ okamalddine ] | Mbaye Lo [ mbayel ] |
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- Time Spent:
- 4 hours
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Apply UA modules on .84 and DEMO
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- Time Spent:
- 2 hours
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i have deployed Latest User Admin patch ACE_UA-4.0.0.10 on NEP_UA_UI.
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 4 hours [ 14400 ] | |
| Worklog Id | 284931 [ 284931 ] |
| Baseline Start | 2025-11-17 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-11-17 24:00 (set baseline based of initial work logging) |
| Time Spent | 4 hours [ 14400 ] | 6 hours [ 21600 ] |
| Worklog Id | 285026 [ 285026 ] |
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- Time Spent:
- 4 hours
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Apply UCDM model on local(20.88)
| Time Spent | 6 hours [ 21600 ] | 1 day, 2 hours [ 36000 ] |
| Worklog Id | 285420 [ 285420 ] |
| Assignee | Mbaye Lo [ mbayel ] | Khaled Khalil [ kkhalil ] |
Hi Khaled,
Please reassign the ticket below to Dev team.
http://jira.mobinets.com/jira/browse/ACE-328?filter=-2
The issue has been tested with Omantel, everything is working, but we noted that Omantel users Logs are retrieved and shown whereas External users (tested with my VPN ID 3P00625) are not shown. Maybe the issue is an integration issue as this is related to external users only.
In other words, my user ID is NOT available in user admin module at all and I have access to FN to execute operations but I'm able to execute actions without having them logged in event log.
Thank you
Mbaye
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 51m | 1 | Khaled Khalil | 18/Nov/25 9:09 AM | |||||
|
22h 29m | 1 | Omar Kamalddine | 19/Nov/25 7:38 AM | |||||
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5s | 1 | Omar Kamalddine | 19/Nov/25 7:38 AM | |||||
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3m 16s | 1 | Omar Kamalddine | 19/Nov/25 7:42 AM | |||||
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2m 33s | 1 | Khaled Khalil | 19/Nov/25 7:44 AM | |||||
|
12d 3h 6m | 1 | Mbaye Lo | 01/Dec/25 10:51 AM | |||||
|
36s | 1 | Mbaye Lo | 01/Dec/25 10:51 AM |
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Links Hierarchy |
 Documentation
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It seems that the problem doesn't manifest itself in the same way on our local UA compared to the UA on the Omantel platform. As reported by Bassem in Omantel Platform, on .84, it keeps loading without providing any data when clicking on Event.