Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Urgent
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: UA 4.0.0.2
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Component/s: User Administration
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Labels:
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Customer:Mobinets
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Complexity:Medium
Description
Cconnecting with an existing credential is not working, but the user appears as active in Active sessions
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | Cconnecting with an existing credential is not working, but the user appears as active in Active sessions | Connecting with an existing credential is not working, but the user appears as active in Active sessions |
| Assignee | Khaled Khalil [ kkhalil ] | Mahmoud Ajouz [ majouz ] |
| Workflow | ACE: Software Development Workflow [ 180907 ] | Mobinets_Dev_BugWF_J4.4 [ 181004 ] |
| Status | To Do [ 10001 ] | Open Bug [ 10108 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Mahmoud Ajouz [ majouz ] | Mbaye Lo [ mbayel ] |
fixed version: catalog: 4.0.0.2
Show
Hassan Abdine
added a comment - fixed version: catalog: 4.0.0.2
| Assignee | Mbaye Lo [ mbayel ] | Khaled Khalil [ kkhalil ] |
| Attachment | image (2).png [ 105201 ] |
The credential issue is not yet solved, new user created with correct credentials can't connect to the UA module.
The error message is "The user do not have enough privileges / Not authirised user"
I enabled the option "User is admin", however, I was not able to select the option "User Admin Operation" in the modules list
I wanted to give permission to user and compare with the old version, but I don't see the "User Admin" Module there, see the 3rd and 4th screenshots.
Show
Mbaye Lo
added a comment - - edited The credential issue is not yet solved, new user created with correct credentials can't connect to the UA module.
The error message is "The user do not have enough privileges / Not authirised user"
I enabled the option "User is admin", however, I was not able to select the option "User Admin Operation" in the modules list
I wanted to give permission to user and compare with the old version, but I don't see the "User Admin" Module there, see the 3rd and 4th screenshots.
| Attachment | image3.jpg [ 105202 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Hassan Abdine [ habdine ] |
| Status | QA In Progress [ 10015 ] | Reopened [ 4 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Hassan Abdine [ habdine ] |
| Resolution | Not Fixed [ 10200 ] |
| Assignee | Hassan Abdine [ habdine ] | Albanna khalil [ akhalil ] |
| Status | Reopened [ 4 ] | Closed [ 6 ] |
| Fix Version/s | UA 4.0.0.2 [ 39500 ] | |
| Resolution | Not Fixed [ 10200 ] | Fixed [ 1 ] |
| Assignee | Albanna khalil [ akhalil ] |
| Assignee | Mbaye Lo [ mbayel ] |
| Component/s | User Administration [ 16300 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
19h 39m | 1 | Hassan Abdine | 19/Mar/25 5:14 AM | |||||
|
31s | 1 | Mahmoud Ajouz | 19/Mar/25 5:15 AM | |||||
|
6s | 1 | Mahmoud Ajouz | 19/Mar/25 5:15 AM | |||||
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7s | 1 | Mahmoud Ajouz | 19/Mar/25 5:15 AM | |||||
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7m 9s | 1 | Khaled Khalil | 19/Mar/25 5:22 AM | |||||
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1d 5m | 1 | Hassan Abdine | 20/Mar/25 5:28 AM | |||||
|
30s | 1 | Hassan Abdine | 20/Mar/25 5:28 AM | |||||
|
5h 47m | 1 | Hassan Abdine | 20/Mar/25 11:15 AM |
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Links Hierarchy |
 Documentation
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root cause: system login the user but the user do not have privilege. as the system do not logout the user after the user still in active users logged in.
Now the login dialog display the real reason message on login dialog box instead of permanent invalid credentials.