ACE
  1. ACE
  2. ACE-444

Catalog Module not opening on Ooredoo Tunisia

        Details

        • Type: Bug Bug
        • Status: Rejected Rejected (View Workflow)
        • Priority: Normal Normal
        • Resolution: Fixed
        • Affects Version/s: Catalog 4.0.0.6
        • Fix Version/s: None
        • Component/s: Catalog
        • Labels:
          None Labels
        • Customer:
          Ooredoo

          Description

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            		  Documentation

            Invalid license: EXPIRED

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		23h 11m 1 Nouha Mhadhbi 06/Jan/26 6:50 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		4s 1 Nouha Mhadhbi 06/Jan/26 6:50 AM
            Implementation in progress Implementation in progress Rejected Rejected
            		1h 42m 1 Nouha Mhadhbi 06/Jan/26 8:33 AM
            Khaled Khalil made changes -
            Assignee Nouha Mhadhbi [ nmhadhbi ] Hassan Abdine [ habdine ]
            Nouha Mhadhbi made changes -
            Time Spent 3 hours [ 10800 ] 4 hours [ 14400 ]
            Worklog Id 288353 [ 288353 ]
            Nouha Mhadhbi made changes -
            Time Spent 1 hour [ 3600 ] 3 hours [ 10800 ]
            Worklog Id 288353 [ 288353 ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment -

            Hi,

            I checked the logs and found an exception related to casting an Accordion panel into a HasEnabled component, so I fixed it.

            Best regards,
            Nouha

            Show
            Nouha Mhadhbi added a comment - Hi, I checked the logs and found an exception related to casting an Accordion panel into a HasEnabled component, so I fixed it. Best regards, Nouha
            Nouha Mhadhbi made changes -
            Baseline Start 2026-01-05 24:00 (set baseline based of initial work logging)
            Baseline End 2026-01-05 24:00 (set baseline based of initial work logging)
            Nouha Mhadhbi made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour [ 3600 ]
            Worklog Id 288348 [ 288348 ]
            Permalink
            Nouha Mhadhbi logged work - 07/Jan/26 12:00 AM - edited
            • Time Spent:
              3 hours
               

              fix excepiton

            Nouha Mhadhbi made changes -
            Assignee Hassan Abdine [ habdine ] Nouha Mhadhbi [ nmhadhbi ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] Rejected [ 10100 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Hassan Abdine [ habdine ]
            Resolution Fixed [ 1 ]
            Nouha Mhadhbi made changes -
            Attachment Screenshot 2026-01-06 111012.png [ 125502 ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment -

            Hi,
            it works now
            and i tested locally with ooredoo database it's working too
            Best regards,
            Nouha

            Show
            Nouha Mhadhbi added a comment - Hi, it works now and i tested locally with ooredoo database it's working too Best regards, Nouha
            Hassan Abdine made changes -
            Attachment Screenshot 2026-01-05 121635.png [ 125501 ]
            Nouha Mhadhbi made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Nouha Mhadhbi made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Permalink
            Nouha Mhadhbi logged work - 06/Jan/26 12:00 AM
            • Time Spent:
              1 hour
               

              check issue

            Khaled Khalil made changes -
            Assignee Bessem Manita [ bmanita ] Nouha Mhadhbi [ nmhadhbi ]
            Hassan Abdine made changes -
            Assignee Mbaye Lo [ mbayel ] Bessem Manita [ bmanita ]
            Hassan Abdine made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-01-05 24:00 (milestone: set planned start date to due date)
            Planned End 2026-01-05 24:00 (milestone: set planned end date to due date)
            Cancel

              People

              • Assignee:
                Hassan Abdine
                Reporter:
                Hassan Abdine
                Rejected By:
                Nouha Mhadhbi
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 4 hours
                  4h

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