Details
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Type:
Bug
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Status:
Ready for QA
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UCMDB
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Labels:None Labels
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Customer:OMAN-Tel
Description
ACE, Deleting a record is not working, the record still available after deleting, only the delete button disappears.
Static Element -> Customers Management
Platform:
http://10.172.20.88:6016/ACE_UCMDB_UI/
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-02-28 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-02-28 24:00 (milestone: set planned end date to due date) |
| Assignee | Hassan Abdine [ habdine ] | Khaled Khalil [ kkhalil ] |
| Assignee | Khaled Khalil [ kkhalil ] | Bessem Manita [ bmanita ] |
| Component/s | UCMDB [ 16302 ] |
-
- Time Spent:
- 1 hour, 33 minutes
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Deleting a record issue corrected.
| Assignee | Bessem Manita [ bmanita ] | Thierno Bah [ tbah ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Attachment | Capture d'écran 2026-02-19 154645.png [ 128620 ] | |
| Attachment | Capture d'écran 2026-02-19 154713.png [ 128621 ] | |
| Attachment | Capture d'écran 2026-02-19 154727.png [ 128622 ] | |
| Attachment | Capture d'écran 2026-02-19 161227.png [ 128623 ] | |
| Attachment | Capture d'écran 2026-02-19 161242.png [ 128624 ] | |
| Attachment | Capture d'écran 2026-02-19 161304.png [ 128625 ] | |
| Attachment | Capture d'écran 2026-02-19 161322.png [ 128626 ] | |
| Attachment | Customers_delete.png [ 128627 ] |
| Attachment | Customers_delete.png [ 128627 ] |
| Attachment | Capture d'écran 2026-02-19 154645.png [ 128620 ] |
| Attachment | Capture d'écran 2026-02-19 154713.png [ 128621 ] |
| Attachment | Capture d'écran 2026-02-19 154727.png [ 128622 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 24 minutes [ 5040 ] | |
| Worklog Id | 291815 [ 291815 ] |
| Baseline Start | 2026-02-28 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-02-28 24:00 (set baseline based of initial work logging) |
| Time Spent | 1 hour, 24 minutes [ 5040 ] | 1 hour, 33 minutes [ 5580 ] |
| Worklog Id | 291815 [ 291815 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Thierno Bah [ tbah ] | Eyob Tatek [ etatek ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6d 22h 35m | 1 | Thierno Bah | 19/Feb/26 12:10 PM | |||||
|
9s | 1 | Thierno Bah | 19/Feb/26 12:10 PM | |||||
|
1h 37m | 1 | Thierno Bah | 19/Feb/26 1:48 PM | |||||
|
48m 55s | 1 | Khaled Khalil | 19/Feb/26 2:36 PM |
|
Links Hierarchy |
 Documentation
|
This is not a deletion. This scenario concerns the customer's status. If the customer's status is "ACTIVE," a button appears allowing them to deactivate it. To activate it, you must edit the customer and change their status as shown in the subscripts.