Details

    • Type: Bug Bug
    • Status: Closed Closed (View Workflow)
    • Priority: Normal Normal
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: FN
    • Labels:
      None Labels
    • Customer:
      OMAN-Tel

      Description

      updateCustomerInfo API is not working

      Shamim was supposed to review the updateCustomerInfo API, but he just informed me that it is not working and that it needs to be reviewed with you.

      Kindly check what can be done from your side as well.

      <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
      <soapenv:Header/>
      <soapenv:Body>
      <ns3:updateCustomerInfo xmlns:ns3="http://server.api.nep.mobinets.com/">
      <subscriberNo>9999200</subscriberNo>
      <fullName>Tester Milestone 2</fullName>
      <address>Muscat MUSCAT null Flat:1, Way:1, Building:1 2746 130</address>
      <contractNumber>116327935</contractNumber>
      <firstContactNumber>99557108</firstContactNumber>
      <secondContactNumber>null</secondContactNumber>
      <customerId>1352328</customerId>
      <customerGroup> </customerGroup>
      <customerCategory>Fixed-Business - Small</customerCategory>
      <accountNo>11632793</accountNo>
      <postalCode>130</postalCode>
      <postalArea>130</postalArea>
      <billFname>null</billFname>
      <billLname>null</billLname>
      <custAddress1>2746</custAddress1>
      <custAddress3>Flat:1, Way:1, Building:1</custAddress3>
      <remark>null</remark>
      <titleCj>null</titleCj>
      <billMinit>null</billMinit>
      <billTitle>null</billTitle>
      <arTiltleCj>null</arTiltleCj>
      <arBillFnameCj>null</arBillFnameCj>
      <arBillMinitCj>null</arBillMinitCj>
      <arBillTitleCj>null</arBillTitleCj>
      <arBillLnameCj>null</arBillLnameCj>
      <woNo>1509082019</woNo>
      <customerContactNo1>99557108</customerContactNo1>
      <customerContactNo2>null</customerContactNo2>
      <customerEmail>ahmed.alabri@baitqanoon.com</customerEmail>
      </ns3:updateCustomerInfo>
      </soapenv:Body>
      </soapenv:Envelope>

        Activity

        Ayed Bada logged work - 03/Mar/26 12:00 AM
        • Time Spent:
          2 hours
           

          Add missed rest api

        Mbaye Lo made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2026-03-03 24:00 (milestone: set planned start date to due date)
        Planned End 2026-03-03 24:00 (milestone: set planned end date to due date)
        Zein Trabelsi made changes -
        Assignee Hassan Abdine [ habdine ] Ayed Bada [ abada ]
        Ayed Bada logged work - 04/Mar/26 12:00 AM - edited
        • Time Spent:
          1 day
           

          create and test missed rest api

        Zein Trabelsi made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Zein Trabelsi made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Assignee Ayed Bada [ abada ] Zein Trabelsi [ ztrabelsi ]
        Hide
        Zein Trabelsi added a comment -

        Salam Mbaye find below Request sample for this API :
        <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
        <soapenv:Header/>
        <soapenv:Body>
        <ns3:updateCustomerInfo xmlns:ns3="http://server.api.nep.mobinets.com/">
        <subscriberNo>920309</subscriberNo>
        <customerContactNo1>27344616</customerContactNo1>
        <customerContactNo2>27344616</customerContactNo2>
        <customerEmail>ahmed.alabri@baitqanoon.com</customerEmail>
        </ns3:updateCustomerInfo>
        </soapenv:Body>
        </soapenv:Envelope>

        All other fields are not used .

        After execution , open subscriber/mpls details report, filter by the subscriber number and check if above three informations have been modified .
        NB : this api works only which subscribers where the field "CE Router" is not empty.

        Show
        Zein Trabelsi added a comment - Salam Mbaye find below Request sample for this API : <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/"> <soapenv:Header/> <soapenv:Body> <ns3:updateCustomerInfo xmlns:ns3="http://server.api.nep.mobinets.com/"> <subscriberNo>920309</subscriberNo> <customerContactNo1>27344616</customerContactNo1> <customerContactNo2>27344616</customerContactNo2> <customerEmail>ahmed.alabri@baitqanoon.com</customerEmail> </ns3:updateCustomerInfo> </soapenv:Body> </soapenv:Envelope> All other fields are not used . After execution , open subscriber/mpls details report, filter by the subscriber number and check if above three informations have been modified . NB : this api works only which subscribers where the field "CE Router" is not empty.
        Zein Trabelsi made changes -
        Assignee Zein Trabelsi [ ztrabelsi ] Ayed Bada [ abada ]
        Ayed Bada logged work - 05/Mar/26 12:00 AM
        • Time Spent:
          3 hours
           

          test api

        Ayed Bada logged work - 06/Mar/26 12:00 AM - edited
        • Time Spent:
          4 hours
           

          Test

        Zein Trabelsi made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Ayed Bada [ abada ] Mbaye Lo [ mbayel ]
        Mbaye Lo made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Hide
        Mbaye Lo added a comment -

        Fixed

        Show
        Mbaye Lo added a comment - Fixed
        Mbaye Lo made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        Ayed Bada made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 2 hours [ 7200 ]
        Worklog Id 293720 [ 293720 ]
        Ayed Bada made changes -
        Baseline Start 2026-03-03 24:00 (set baseline based of initial work logging)
        Baseline End 2026-03-03 24:00 (set baseline based of initial work logging)
        Ayed Bada made changes -
        Time Spent 2 hours [ 7200 ] 1 day, 2 hours [ 36000 ]
        Worklog Id 293721 [ 293721 ]
        Ayed Bada made changes -
        Worklog Id 293721 [ 293721 ]
        Ayed Bada made changes -
        Time Spent 1 day, 2 hours [ 36000 ] 1 day, 5 hours [ 46800 ]
        Worklog Id 293723 [ 293723 ]
        Ayed Bada made changes -
        Time Spent 1 day, 5 hours [ 46800 ] 1 day, 7 hours [ 54000 ]
        Worklog Id 293726 [ 293726 ]
        Ayed Bada made changes -
        Time Spent 1 day, 7 hours [ 54000 ] 2 days, 1 hour [ 61200 ]
        Worklog Id 293726 [ 293726 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        20h 53m 1 Zein Trabelsi 04/Mar/26 9:11 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        5s 1 Zein Trabelsi 04/Mar/26 9:12 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        2d 2h 27m 1 Zein Trabelsi 06/Mar/26 11:39 AM
        To Be Released To Be Released Ready for QA Ready for QA
        52s 1 Khaled Khalil 06/Mar/26 11:40 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        3d 1h 29m 1 Mbaye Lo 09/Mar/26 1:09 PM
        QA In Progress QA In Progress Closed Closed
        18s 1 Mbaye Lo 09/Mar/26 1:10 PM
        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

          People

          • Assignee:
            Mbaye Lo
            Reporter:
            Mbaye Lo
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

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              Created:
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              Remaining:
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              Logged:
              Time Spent - 2 days, 1 hour
              2d 1h

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