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    • Customer:
      Zain KSA 3.X

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        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        I hope this message finds you well.

        Could you please assign a DEV resource to investigate the issue mentioned below?

        XML File Name: 2024-12-09-09.33.09_ZainKsa
        The SRANController nodes are listed in the XML as shown below:

        But, in NEP, the SRANController report is showing the status as incomplete, as shown here:

        Your assistance in this matter would be greatly appreciated.

        Best regards,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, I hope this message finds you well. Could you please assign a DEV resource to investigate the issue mentioned below? XML File Name: 2024-12-09-09.33.09_ZainKsa The SRANController nodes are listed in the XML as shown below: But, in NEP, the SRANController report is showing the status as incomplete, as shown here: Your assistance in this matter would be greatly appreciated. Best regards, Indrasan
        Hide
        Mustapha Al-Hage added a comment -

        Dear @Indrasan Yadav,

        There was a bug in SRan Controllers Report. However, it has been fixed. Patch is need: 3.7.1.636

        Regards,
        Mustapha Al Hage

        Show
        Mustapha Al-Hage added a comment - Dear @Indrasan Yadav, There was a bug in SRan Controllers Report. However, it has been fixed. Patch is need: 3.7.1.636 Regards, Mustapha Al Hage
        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        "The patch has been applied on version .14, and data is now appearing. However, we have not yet imported the XML file after the patch was deployed, and the available technologies data remains incorrect.

        Additionally, based on the snippet you provided in your previous email, could you please confirm the source of the 'available technologies' header in the SRANController report, which is currently showing 2G?"

        Best regards,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, "The patch has been applied on version .14, and data is now appearing. However, we have not yet imported the XML file after the patch was deployed, and the available technologies data remains incorrect. Additionally, based on the snippet you provided in your previous email, could you please confirm the source of the 'available technologies' header in the SRANController report, which is currently showing 2G?" Best regards, Indrasan
        Hide
        Navneet Kaur added a comment -

        Awaiting comment

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        Navneet Kaur added a comment - Awaiting comment
        Hide
        Mustapha Al-Hage added a comment -

        Dear @Indrasan Yadav,

        After reviewing the implementation logic, we identified that the Available Technologies column derives its data from the availability of the Role2G Controller and Role3G Controller.
        A bug was found in the implemented logic, but it has now been resolved. Patch is needed: 3.7.1.639.
        Please apply the patch and re-import the XML to ensure the issue is fully addressed.
        Best regards,
        Mustapha Al Hage

        Show
        Mustapha Al-Hage added a comment - Dear @Indrasan Yadav, After reviewing the implementation logic, we identified that the Available Technologies column derives its data from the availability of the Role2G Controller and Role3G Controller. A bug was found in the implemented logic, but it has now been resolved. Patch is needed: 3.7.1.639. Please apply the patch and re-import the XML to ensure the issue is fully addressed. Best regards, Mustapha Al Hage
        Hide
        Indrasan Yadav added a comment -

        Requested to Integration to deploy the above patch on .14 & UAT.

        Show
        Indrasan Yadav added a comment - Requested to Integration to deploy the above patch on .14 & UAT.
        Hide
        Indrasan Yadav added a comment -

        Dear team ,

        Patch has been deployed on both platform .14 and UAT .

        Regards
        Basant

        Show
        Indrasan Yadav added a comment - Dear team , Patch has been deployed on both platform .14 and UAT . Regards Basant
        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        Just to confirm, after the patch deployment and reimport of the XML, the 2G and 3G technologies will appear under the "Available Technology" header in the "SRAN Controller Report," correct?

        Best regard,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, Just to confirm, after the patch deployment and reimport of the XML, the 2G and 3G technologies will appear under the "Available Technology" header in the "SRAN Controller Report," correct? Best regard, Indrasan
        Hide
        Indrasan Yadav added a comment - - edited

        Now, technologies is appearing correct in SRANController report on .14 & UAT both. Snippet is attached here for reference.

        Now, closing this JIRA.

        Thanks//

        Show
        Indrasan Yadav added a comment - - edited Now, technologies is appearing correct in SRANController report on .14 & UAT both. Snippet is attached here for reference. Now, closing this JIRA. Thanks//

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          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
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