Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Hassan Abdine,

      I am facing an issue in Nokia RAN within NEP related to the layout.

      Earlier, I added the missing ports to all Nokia boards. After adding them, I verified the Inventory Report using a sample case, and all the newly added ports were displayed correctly.

      However, after importing the updated XML file shared by the AI DEV team, I noticed an issue. Once the import was completed, I checked the Physical Reports (Inventory/Cabinet/Shelf/Boards), but the report values were showing as null, and the layout was appearing blank.

      I raised this issue with the NEP DEV team through JIRA LS-990. After deploying the latest NEP patch, the issue related to opening the report and displaying the layout was resolved. However, all ports are still not appearing in the layout, even though they have been added to the boards. It seems there might be a synchronization issue or another underlying problem.

      Could you please review this from your side and provide your suggestions?

      For your reference, please see the required snippet:
      For node BAR1037, on slot 7 and 8, the board is FBBC. In the catalogue, this board has 6 ports, whereas in the layout only 3 ports are appearing.

      Better if we can connect over teams to show you & explain you.

      Best regards,
      Indrasan

        Activity

        Indrasan Yadav logged work - 12/Mar/26 12:00 AM
        • Time Spent:
          30 minutes
           

          After discussion with Hassan this issue has been fixed.

        Indrasan Yadav made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2026-03-20 24:00 (milestone: set planned start date to due date)
        Planned End 2026-03-20 24:00 (milestone: set planned end date to due date)
        Indrasan Yadav made changes -
        Attachment Board Snippet Where Port Is Already Added.png [ 130103 ]
        Attachment Layout Snippet.png [ 130104 ]
        Attachment No Error Snippet.png [ 130105 ]
        Indrasan Yadav made changes -
        Description Dear @Hassan Abdine,

        I am facing an issue in Nokia RAN within NEP related to the layout.

        Earlier, I added the missing ports to all Nokia boards. After adding them, I verified the Inventory Report using a sample case, and all the newly added ports were displayed correctly.

        However, after importing the updated XML file shared by the AI DEV team, I noticed an issue. Once the import was completed, I checked the Physical Reports (Inventory/Cabinet/Shelf/Boards), but the report values were showing as null, and the layout was appearing blank.

        I raised this issue with the NEP DEV team through JIRA LS-990. After deploying the latest NEP patch, the issue related to opening the report and displaying the layout was resolved. However, all ports are still not appearing in the layout, even though they have been added to the boards. It seems there might be a synchronization issue or another underlying problem.

        Could you please review this from your side and provide your suggestions?

        For your reference, please see the required snippet:
        For node BAR1037, on slot 7 and 8, the board is FBBC. In the catalogue, this board has 6 ports, whereas in the layout only 3 ports are appearing.


         

         

        Better if we can connect over teams to show you & explain you.

        Best regards,
        Indrasan

        Marwan Kanaan made changes -
        Component/s NEP [ 16200 ]
        Indrasan Yadav made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 30 minutes [ 1800 ]
        Worklog Id 294104 [ 294104 ]
        Indrasan Yadav made changes -
        Baseline Start 2026-03-20 24:00 (set baseline based of initial work logging)
        Baseline End 2026-03-20 24:00 (set baseline based of initial work logging)
        Hide
        Indrasan Yadav added a comment -

        After discussion with Hassan, now issue has been fixed as there was an issue related to check/uncheck in model for old view only.

        Show
        Indrasan Yadav added a comment - After discussion with Hassan, now issue has been fixed as there was an issue related to check/uncheck in model for old view only.
        Indrasan Yadav made changes -
        Status Open Bug [ 10108 ] Cancelled [ 10013 ]
        Resolution Fixed [ 1 ]
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Indrasan Yadav [ iyadav ]
        Marwan Kanaan logged work - 18/Mar/26 12:00 AM
        • Time Spent:
          2 hours
           

          investigate

        Marwan Kanaan made changes -
        Time Spent 30 minutes [ 1800 ] 2 hours, 30 minutes [ 9000 ]
        Worklog Id 294651 [ 294651 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Cancelled Cancelled
        1d 36m 1 Indrasan Yadav 13/Mar/26 6:26 AM
        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 2 hours, 30 minutes
              2h 30m

                Drag and Drop