Dear @Khaled Khalil,

Please assign one resource to check this.

Speed change order 296581248 is rejected from CRM but it is not showing in FN rejected orders.

In below, is the request followed by this excpetion. Please check and advise.
<?xml version="1.0" encoding="UTF-8"?>
<NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
<NS1:Header>
<NS2:Security xmlns:NS2="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
<NS2:UsernameToken>
<NS2:Username>nep-api-key</NS2:Username>
<NS2:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">mobinets@2017</NS2:Password>
</NS2:UsernameToken>
</NS2:Security>
</NS1:Header>
<NS1:Body>
<NS3:arborupgwo_fUPG xmlns:NS3="http://server.api.nep.mobinets.com/">
<fExc>IL67</fExc>
<fSubno>26850264</fSubno>
<fSubscr_Type>T</fSubscr_Type>
<fWOID>1686967915</fWOID>
<fUsage_Type>O</fUsage_Type>
<fOrder_Type>EQGR</fOrder_Type>
<fUserID>95394</fUserID>
<arborOrderId>296581248</arborOrderId>
</NS3:arborupgwo_fUPG>
</NS1:Body>
</NS1:Envelope>

2026-03-17 12:17:42.383 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.AuditServiceAdvice - >>> Start calling > arborupgwo_fUPG
2026-03-17 12:17:42.383 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - Start --> build Order Request
2026-03-17 12:17:42.383 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - End --> build Order Request
2026-03-17 12:17:42.383 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - Start --> fetching Old Record.
2026-03-17 12:17:43.006 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - End --> fetching Old Record.
2026-03-17 12:17:43.006 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - Getting Old Order with: woNo1686967915 errorCode: 1 methodName: arborup
gwo_fUPG
2026-03-17 12:17:43.006 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - Start --> saving request iteration1
2026-03-17 12:17:43.022 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - End --> saving request iteration1
2026-03-17 12:17:43.022 [https-jsse-nio-8451-exec-7] INFO c.m.n.api.server.OrderRequestAdvice - Start --> invocation.proceed
2026-03-17 12:17:43.022 [https-jsse-nio-8451-exec-7] INFO c.mobinets.toolbox.app.EventProducer - Event was added to the queue: [95394], [ARBORUPGWO_FUPG_API_ACTION]
2026-03-17 12:17:43.022 [Thread-4] INFO c.m.t.a.EventProducer$EventConsumer - ...consuming event [95394], [ARBORUPGWO_FUPG_API_ACTION]
2026-03-17 12:17:43.481 [https-jsse-nio-8451-exec-7] ERROR c.m.n.a.s.NepFixedNetworkServiceImpl - ADSL SIP has no Shifting Usage Type Mapping!
java.lang.Exception: ADSL SIP has no Shifting Usage Type Mapping!
at com.mobinets.nep.api.server.NepFixedNetworkServiceImpl._deduceUsageType(NepFixedNetworkServiceImpl.java:636)
at com.mobinets.nep.api.server.NepFixedNetworkServiceImpl.arborupgwo_fUPG(NepFixedNetworkServiceImpl.java:3516)
at sun.reflect.GeneratedMethodAccessor105.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at com.mobinets.nep.api.server.OrderRequestAdvice.invoke(OrderRequestAdvice.java:218)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at com.mobinets.nep.api.server.AuditServiceAdvice.lambda$invoke$0(AuditServiceAdvice.java:27)
at com.mobinets.toolbox.jmx.jamon.HasAuditInterceptor.invokeUnderTrace(HasAuditInterceptor.java:76)
at com.mobinets.toolbox.jmx.jamon.HasAuditInterceptor.invokeUnderTrace(HasAuditInterceptor.java:49)
at com.mobinets.nep.api.server.AuditServiceAdvice.invoke(AuditServiceAdvice.java:23)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy41.arborupgwo_fUPG(Unknown Source)
at sun.reflect.GeneratedMethodAccessor105.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)

Dear @Mohan Rathore,

Please share today's prodction API and server logs.

Best Regards,