Details

    • Type: Technical task Technical task
    • Status: Open Bug Open Bug (View Workflow)
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Component/s: FN
    • Labels:
      None Labels
    • Customer:
      OMAN-Tel
    • Severity:
      Minor
    • Product:
      NEP

      Description

      Dear @Ayed Bada,

      During SIT testing on the staging platform, we observed that orders are moving to "History" even after NEP receives an error response from Arbor during cancellation.

      The SIT team has requested that these orders be interrupted instead, based on the specific Arbor response shown below.

      As discussed, we will ask the OT to raise a GTM or CR, as this change is considered an enhancement.

      <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
      <SOAP-ENV:Header />
      <SOAP-ENV:Body>
      <ns3:CancelOrderRequest xmlns:ns3="http://omantel.om/ordermanagementservice">
      <OT_EAI_HEADER>
      <MsgFormat>CancelOrder.Req</MsgFormat>
      <MsgVersion>0000</MsgVersion>
      <RequestorId>ARBOR</RequestorId>
      <RequestorChannelId>WS</RequestorChannelId>
      <RequestorUserId>ARBOR</RequestorUserId>
      <RequestorLanguage>E</RequestorLanguage>
      <RequestorSecurityInfo>Eai</RequestorSecurityInfo>
      <EaiReference>0</EaiReference>
      <ReturnCode>0000</ReturnCode>
      </OT_EAI_HEADER>
      <Request>
      <chgWho>v6272498</chgWho>
      <orderId>91409551</orderId>
      <itemId>520319366</itemId>
      </Request>
      </ns3:CancelOrderRequest>
      </SOAP-ENV:Body>
      </SOAP-ENV:Envelope>

      <NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
      <NS1:Body>
      <NS2:cancelOrderResponse xmlns:NS2="http://omantel.om/ordermanagementservice">
      <OT_EAI_HEADER>
      <MsgFormat>CancelOrder.Req</MsgFormat>
      <MsgVersion>0000</MsgVersion>
      <RequestorId>ARBOR</RequestorId>
      <RequestorChannelId>WS</RequestorChannelId>
      <RequestorUserId>ARBOR</RequestorUserId>
      <RequestorLanguage>E</RequestorLanguage>
      <RequestorSecurityInfo>Eai</RequestorSecurityInfo>
      <EaiReference>0</EaiReference>
      <ReturnCode>0000</ReturnCode>
      </OT_EAI_HEADER>
      <Response>
      <ReturnCode>0752</ReturnCode>
      <ReturnMessage>Order cannot be cancelled after completion of BIP Milestone</ReturnMessage>
      </Response>
      </NS2:cancelOrderResponse>
      </NS1:Body>
      </NS1:Envelope>"

      Thank U!!!

        Activity

        There are no comments yet on this issue.

          People

          • Assignee:
            Khaled Khalil
            Reporter:
            Abir Messaikeh
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Planned Start:
              Planned End:

              Drag and Drop