Details

    • Customer:
      OMAN-Tel

      Description

      While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.

      Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2, " with main failure reason of Destination IP unreachable in route builder ".
      Also attached screen shots for node LB00010 with source GW: 10.238.143.1 and destination GW: 10.238.250.54. " with main failure reason of Next Hop IP missing for Router in route builder"

        Activity

        Hide
        Bessem Manita added a comment -

        As discussed the issue is not reproducible on prod and .180 platforms, it seems it was a data issue.
        Dear Eyob please check and confirm.

        Show
        Bessem Manita added a comment - As discussed the issue is not reproducible on prod and .180 platforms, it seems it was a data issue. Dear Eyob please check and confirm.
        Hide
        Eyob Tatek added a comment -

        Error is not able to be reproduced, ticket can be closed

        Show
        Eyob Tatek added a comment - Error is not able to be reproduced, ticket can be closed
        Hide
        Abir Messaikeh added a comment -

        closed - data issue

        Show
        Abir Messaikeh added a comment - closed - data issue

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Eyob Tatek
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            Dates

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