Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Cannot Reproduce
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Component/s: NEP
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Labels:
-
Customer:OMAN-Tel
Description
While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.
Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2, " with main failure reason of Destination IP unreachable in route builder ".
Also attached screen shots for node LB00010 with source GW: 10.238.143.1 and destination GW: 10.238.250.54. " with main failure reason of Next Hop IP missing for Router in route builder"
Attachments
Activity
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Links Hierarchy |
 Documentation
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| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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6h 23m | 1 | Khaled Khalil | 10/Mar/25 12:28 PM | |||||
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27d 22h 50m | 1 | Bessem Manita | 07/Apr/25 12:19 PM | |||||
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5s | 1 | Bessem Manita | 07/Apr/25 12:19 PM | |||||
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1d 23h 46m | 1 | Bessem Manita | 09/Apr/25 12:06 PM | |||||
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43m | 1 | Khaled Khalil | 09/Apr/25 12:49 PM | |||||
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26d 1h 40m | 1 | Abir Messaikeh | 05/May/25 2:30 PM | |||||
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6s | 1 | Abir Messaikeh | 05/May/25 2:30 PM |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Cannot Reproduce [ 5 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Assignee | Eyob Tatek [ etatek ] | Abir Messaikeh [ amessaikeh ] |
Error is not able to be reproduced, ticket can be closed
Show
Eyob Tatek
added a comment - Error is not able to be reproduced, ticket can be closed
| Labels | NEP | NEP Service_routing |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Bessem Manita [ bmanita ] | Eyob Tatek [ etatek ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
As discussed the issue is not reproducible on prod and .180 platforms, it seems it was a data issue.
Dear Eyob please check and confirm.
Show
Bessem Manita
added a comment - As discussed the issue is not reproducible on prod and .180 platforms, it seems it was a data issue.
Dear Eyob please check and confirm.
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Planned Start | 2025-04-07 24:00 | 2025-04-30 24:00 (auto-generated by shift of due date) |
| Planned End | 2025-04-11 24:00 | 2025-04-30 24:00 (auto-generated by shift of due date) |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Due Date | 31/Mar/25 | 30/Apr/25 |
| Planned Start | 31/Mar/25 12:00 AM | 07/Apr/25 12:00 AM |
| Planned End | 31/Mar/25 12:00 AM | 11/Apr/25 12:00 AM |
| Attachment | 62.231.255.242.txt [ 104707 ] |
| Attachment | Source interface configuration_LB00010.png [ 104704 ] | |
| Attachment | IP route output_LB00010.png [ 104705 ] | |
| Attachment | Source interface configuration_dump_file_LB00010 .png [ 104706 ] |
| Description |
While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.
Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2. |
While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.
Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2, " with main failure reason of Destination IP unreachable in route builder ". Also attached screen shots for node LB00010 with source GW: 10.238.143.1 and destination GW: 10.238.250.54. " with main failure reason of Next Hop IP missing for Router in route builder" |
| Assignee | Khaled Khalil [ kkhalil ] | Bessem Manita [ bmanita ] |
| Component/s | NEP [ 16200 ] |
| Labels | NEP |
| Assignee | Khaled Khalil [ kkhalil ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-03-31 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-03-31 24:00 (milestone: set planned end date to due date) |
closed - data issue