Details

    • Customer:
      OMAN-Tel

      Description

      While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.

      Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2, " with main failure reason of Destination IP unreachable in route builder ".
      Also attached screen shots for node LB00010 with source GW: 10.238.143.1 and destination GW: 10.238.250.54. " with main failure reason of Next Hop IP missing for Router in route builder"

        Activity

        Eyob Tatek made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-03-31 24:00 (milestone: set planned start date to due date)
        Planned End 2025-03-31 24:00 (milestone: set planned end date to due date)
        Eyob Tatek made changes -
        Assignee Khaled Khalil [ kkhalil ]
        Khaled Khalil made changes -
        Project NEP_OMAN_TEL [ 12300 ] L3 Support [ 14300 ]
        Key OMAN-7200 LS-272
        Issue Type Task [ 3 ] Bug [ 1 ]
        Workflow Mobinets_Dev_WF3_J4.0 [ 180300 ] Mobinets_Dev_BugWF_J4.4 [ 180304 ]
        Status Opened [ 1 ] Open Bug [ 10108 ]
        Khaled Khalil made changes -
        Labels NEP
        Khaled Khalil made changes -
        Component/s NEP [ 16200 ]
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Bessem Manita [ bmanita ]
        Eyob Tatek made changes -
        Description While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.

        Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2.
        While performing IP route on failed route builder cases, the IP route algorithm doesn't check the exact source interface which is the sub interface but instead it takes the interface as the source interface. Due to this it is not able to check the correct routing table and hence failing to build the route.

        Attached screen shots for node BD02870 with source GW: 10.116.10.1 and destination GW: 10.238.250.2, " with main failure reason of Destination IP unreachable in route builder ".
        Also attached screen shots for node LB00010 with source GW: 10.238.143.1 and destination GW: 10.238.250.54. " with main failure reason of Next Hop IP missing for Router in route builder"
        Eyob Tatek made changes -
        Eyob Tatek made changes -
        Attachment 62.231.255.242.txt [ 104707 ]
        Bessem Manita made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Due Date 31/Mar/25 30/Apr/25
        Planned Start 31/Mar/25 12:00 AM 07/Apr/25 12:00 AM
        Planned End 31/Mar/25 12:00 AM 11/Apr/25 12:00 AM
        Bessem Manita made changes -
        Planned Start 2025-04-07 24:00 2025-04-30 24:00 (auto-generated by shift of due date)
        Planned End 2025-04-11 24:00 2025-04-30 24:00 (auto-generated by shift of due date)
        Bessem Manita made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Bessem Manita made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Bessem Manita [ bmanita ] Eyob Tatek [ etatek ]
        Abir Messaikeh made changes -
        Labels NEP NEP Service_routing
        Abir Messaikeh made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Assignee Eyob Tatek [ etatek ] Abir Messaikeh [ amessaikeh ]
        Abir Messaikeh made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Cannot Reproduce [ 5 ]

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Eyob Tatek
          • Votes:
            0 Vote for this issue
            Watchers:
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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:

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