L3 Support
  1. L3 Support
  2. LS-425

XML Import Failed On Test Platform .102 Ooredoo Tunisia

        Details

        • Customer:
          Ooreedo Tunisia

          Description

          I initiated a sample XML (2025-06-04-11.48.54_Ooredoo_Tunisia) import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.

          Following this, I requested a platform restart to Natnael Asfaw. After the restart, I attempted the XML import again, but the same issue is occurring.

          Server log & XML is attached here for reference.

          1. Text File
            server.log
            7.24 MB
            Indrasan Yadav
          2. File
            OT-17_Updated.rar
            25 kB
            Indrasan Yadav
          1. Error Snippet.jpg
            52 kB

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              • Assignee:
                Indrasan Yadav
                Reporter:
                Indrasan Yadav
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                  Time Tracking

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                  Original Estimate - Not Specified
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                  Remaining:
                  Time Spent - 1 day, 1 hour, 30 minutes Remaining Estimate - 2 hours, 30 minutes
                  2h 30m
                  Logged:
                  Time Spent - 1 day, 1 hour, 30 minutes Remaining Estimate - 2 hours, 30 minutes
                  1d 1h 30m

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