Details
-
Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: None
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Labels:
-
Customer:Ooreedo Tunisia
Description
I initiated a sample XML (2025-06-04-11.48.54_Ooredoo_Tunisia) import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.
Following this, I requested a platform restart to Natnael Asfaw. After the restart, I attempted the XML import again, but the same issue is occurring.
Server log & XML is attached here for reference.
Attachments
Activity
| Remaining Estimate | 2 hours [ 7200 ] | 2 hours, 30 minutes [ 9000 ] |
| Time Spent | 1 day, 2 hours [ 36000 ] | 1 day, 1 hour, 30 minutes [ 34200 ] |
| Worklog Id | 269601 [ 269601 ] |
| Remaining Estimate | 0 minutes [ 0 ] | 2 hours [ 7200 ] |
| Time Spent | 1 day, 4 hours [ 43200 ] | 1 day, 2 hours [ 36000 ] |
| Worklog Id | 269600 [ 269600 ] |
| Worklog Id | 269600 [ 269600 ] |
| Time Spent | 1 day, 1 hour [ 32400 ] | 1 day, 4 hours [ 43200 ] |
| Worklog Id | 269601 [ 269601 ] |
| Time Spent | 6 hours [ 21600 ] | 1 day, 1 hour [ 32400 ] |
| Worklog Id | 269600 [ 269600 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Diana Hamdouche [ dhamdouche ] | Indrasan Yadav [ iyadav ] |
| Time Spent | 2 hours [ 7200 ] | 6 hours [ 21600 ] |
| Worklog Id | 269203 [ 269203 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Diana Hamdouche [ dhamdouche ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | 2 hours [ 7200 ] |
| Worklog Id | 268806 [ 268806 ] |
| Time Spent | 1 hour [ 3600 ] | 1 hour, 30 minutes [ 5400 ] |
| Worklog Id | 268806 [ 268806 ] |
| Baseline Start | 2025-06-10 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-06-10 24:00 (set baseline based of initial work logging) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour [ 3600 ] | |
| Worklog Id | 268806 [ 268806 ] |
| Description |
I initiated an XML (2025-06-04-11.48.54_Ooredoo_Tunisia) import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.
Following this, I requested a platform restart to [~nasfaw]. After the restart, I attempted the XML import again, but the same issue is occurring. Server log & XML is attached here for reference. |
I initiated a sample XML (2025-06-04-11.48.54_Ooredoo_Tunisia) import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.
Following this, I requested a platform restart to [~nasfaw]. After the restart, I attempted the XML import again, but the same issue is occurring. Server log & XML is attached here for reference. |
| Description |
I initiated an XML import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.
Following this, I requested a platform restart to [~nasfaw]. After the restart, I attempted the XML import again, but the same issue is occurring. Server log & XML is attached here for reference. |
I initiated an XML (2025-06-04-11.48.54_Ooredoo_Tunisia) import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.
Following this, I requested a platform restart to [~nasfaw]. After the restart, I attempted the XML import again, but the same issue is occurring. Server log & XML is attached here for reference. |
| Attachment | OT-17_Updated.rar [ 110602 ] |
| Attachment | Error Snippet.jpg [ 110600 ] | |
| Attachment | server.log [ 110601 ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-06-10 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-06-10 24:00 (milestone: set planned end date to due date) |
