L3 Support
  1. L3 Support
  2. LS-425

XML Import Failed On Test Platform .102 Ooredoo Tunisia

        Details

        • Customer:
          Ooreedo Tunisia

          Description

          I initiated a sample XML (2025-06-04-11.48.54_Ooredoo_Tunisia) import on server .102 on dated 04-06-2025, but the connection was unexpectedly refused before the import could complete.

          Following this, I requested a platform restart to Natnael Asfaw. After the restart, I attempted the XML import again, but the same issue is occurring.

          Server log & XML is attached here for reference.

          1. Text File
            server.log
            7.24 MB
            Indrasan Yadav
          2. File
            OT-17_Updated.rar
            25 kB
            Indrasan Yadav
          1. Error Snippet.jpg
            52 kB

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		6d 1h 11m 1 Diana Hamdouche 11/Jun/25 6:56 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		3s 1 Diana Hamdouche 11/Jun/25 6:56 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		4s 1 Diana Hamdouche 11/Jun/25 6:56 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		5h 22m 1 Khaled Khalil 11/Jun/25 12:18 PM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		16h 14m 1 Indrasan Yadav 12/Jun/25 4:32 AM
            QA In Progress QA In Progress Closed Closed
            		18s 1 Indrasan Yadav 12/Jun/25 4:32 AM
            Cancel

              People

              • Assignee:
                Indrasan Yadav
                Reporter:
                Indrasan Yadav
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                Watchers:
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                Dates

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                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Time Spent - 1 day, 1 hour, 30 minutes Remaining Estimate - 2 hours, 30 minutes
                  2h 30m
                  Logged:
                  Time Spent - 1 day, 1 hour, 30 minutes Remaining Estimate - 2 hours, 30 minutes
                  1d 1h 30m

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