Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Please assign NEP DEV resource to check why operator is not importing in
      NEP under report eNodeB, while it is available in XML.

      XML Import: 2025-06-04-11.48.54_Ooredoo_Tunisia (xml attached here)
      Platform: Ooredoo Test .102
      XML Import Date: 11-06-2025

      XML Snippet: attached here.

      NEP Snippet: attached here.

      And there is no relevant error in an error report related to this.

      Thank you
      Indrasan

      1. OT-17_Updated.rar
        25 kB
        Indrasan Yadav
      2. server.log.2025-06-11
        3.66 MB
        Indrasan Yadav
      1. eNodeB CSV Snippet.png
        53 kB
      2. eNodeB Report NEP Snippet.png
        45 kB
      3. Snippet-1.png
        37 kB
      4. Snippet-2.png
        44 kB
      5. Snippet-3.png
        24 kB
      6. Snippet-4.png
        43 kB
      7. XML Snippet.png
        73 kB

        Activity

        Indrasan Yadav logged work - 11/Jun/25 12:00 AM - edited
        • Time Spent:
          1 hour
           

          Raised issue to @NEP DE team to check the same.
          First it was created with OT-38 which was incorrect so deleted OT-38 and now created under L3 as LS-438.

        Indrasan Yadav logged work - 13/Jun/25 12:00 AM
        • Time Spent:
          30 minutes
           

          Updated and reverted on mail to NEP DEV team.

        Indrasan Yadav logged work - 25/Jun/25 12:00 AM
        • Time Spent:
          3 hours
           

          Followed the process to import operator via csv multiple times and troubleshoot & checked the same & taken a teams call with @Mustapha to check & fix the issue. finally issue has been fixed.

        Indrasan Yadav logged work - 04/Jul/25 12:00 AM
        • Time Spent:
          1 hour
           

          After site id parsing for OT-45, operator was again disappear, tried to import again manually but it was failed due to operator name was changed in xml, "OoredooTunisia" previous it was "Ooredoo_Tunisia". however it was not fixed and finally we got information from NEP DEV that they are going to clear all data on .102 except catalogue. so will check after this.

        Indrasan Yadav logged work - 13/Oct/25 12:00 AM
        • Time Spent:
          1 hour
           

          It is again missing in NEP so tried to do the same as last time but it's needed XML import, so will check it later once XML import will done.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
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            Watchers:
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            Dates

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              Logged:
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              6h 30m

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