Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:OMAN-Tel
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Complexity:High
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Severity:Critical
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Product:NEP
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REQUESTER:INTERNAL
Description
It is found that the RAN logical Interfaces are not created in NEP for CoreElement.
The related Information are available in addinfo & the IPs are also available for the NEP.
SS are attached for the related issue.
Attachments
Activity
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Links Hierarchy |
 Documentation
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| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
34d 23h 34m | 1 | Mustapha Al-Hage | 24/Jul/25 9:16 AM | |||||
|
3s | 1 | Mustapha Al-Hage | 24/Jul/25 9:16 AM | |||||
|
20s | 1 | Mustapha Al-Hage | 24/Jul/25 9:16 AM | |||||
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7m 38s | 1 | Khaled Khalil | 24/Jul/25 9:24 AM | |||||
|
55d 2h 13m | 1 | Aurobinda Panda | 17/Sep/25 11:38 AM | |||||
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10s | 1 | Aurobinda Panda | 17/Sep/25 11:38 AM |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Mustapha Al-Hage [ malhage ] | Aurobinda Panda [ apanda ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
Dear @Aurobinda Panda,
After exploring server logs, there was a null pointer exception preventing the creation of RAN logical interfaces. However, it is handled now.
Patch is needed: 3.7.0.1329
Regards,
Mustapha Al Hage
Show
Mustapha Al-Hage
added a comment - Dear @Aurobinda Panda,
After exploring server logs, there was a null pointer exception preventing the creation of RAN logical interfaces. However, it is handled now.
Patch is needed: 3.7.0.1329
Regards,
Mustapha Al Hage
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Labels | MS_OT | MS_OT Service_routing |
It is in progress with Mustapha el Hage
Show
Abir Messaikeh
added a comment - It is in progress with Mustapha el Hage
Any update?
Show
Aurobinda Panda
added a comment - Any update?
| Time Spent | 1 hour, 30 minutes [ 5400 ] | 2 hours [ 7200 ] |
| Worklog Id | 270111 [ 270111 ] |
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- Time Spent:
- 30 minutes
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discussed with Dev for the issue.
| Baseline Start | 2025-06-24 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-06-24 24:00 (set baseline based of initial work logging) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | |
| Worklog Id | 269825 [ 269825 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Mustapha Al-Hage [ malhage ] |
| Summary | RAN logical Interface not created in NEP | RAN logical Interface not created in NEP for NGN node in 180 |
Please check for the issue.
Show
Aurobinda Panda
added a comment - Please check for the issue.
| Attachment | Error report_NGN node-2.jpg [ 111520 ] | |
| Attachment | Error report_NGN node-1.jpg [ 111521 ] | |
| Attachment | Interface report_NGN Node.jpg [ 111522 ] | |
| Attachment | Addinfo_NGN node.jpg [ 111523 ] | |
| Attachment | IP data_NGN Nodes.jpg [ 111524 ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-06-24 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-06-24 24:00 (milestone: set planned end date to due date) |
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- Time Spent:
- 1 hour, 30 minutes
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Issue checked & raised to L2.
Ticket closed.