L3 Support
  1. L3 Support
  2. LS-510

Boards Not Imported While Cabinet Shelf Available-Nokia

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        • Customer:
          Ooreedo Tunisia

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            Indrasan Yadav added a comment -

            xml & server logs attached here for reference.

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            Indrasan Yadav added a comment - xml & server logs attached here for reference.
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            added a comment -

            this ticket is fixed with LS-533 now board reports are opening correctly.

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            added a comment - this ticket is fixed with LS-533 now board reports are opening correctly.
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            Indrasan Yadav added a comment -

            From: Nouha Mhadhbi <Nouha.Mhadhbi@nuiva.com>
            Sent: Tuesday, August 5, 2025 15:25
            To: Indrasan Yadav <Indrasan.Yadav@nuiva.com>
            Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Bassem - Sabbagh <Bassem.sabbagh@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Khaled Khalil <Khaled.Khalil@mobinets.com>
            Subject: Re: Boards Not Imported While Cabinet Shelf Available-Nokia || LS-510 ||

            Dear @Indrasan Yadav,
            Kindly, after applying the patch 3.7.0.1332 and re-importing the data for ticket LS-533 (XML Imported But Data Is Not Updated In NEP & Error Report Generated_Nokia), please check if the board report opens successfully and contains data or if the issue still persists.
            Please inform me of the results.
            Best regards,
            Nouha

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            Indrasan Yadav added a comment - From: Nouha Mhadhbi <Nouha.Mhadhbi@nuiva.com> Sent: Tuesday, August 5, 2025 15:25 To: Indrasan Yadav <Indrasan.Yadav@nuiva.com> Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Bassem - Sabbagh <Bassem.sabbagh@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Khaled Khalil <Khaled.Khalil@mobinets.com> Subject: Re: Boards Not Imported While Cabinet Shelf Available-Nokia || LS-510 || Dear @Indrasan Yadav, Kindly, after applying the patch 3.7.0.1332 and re-importing the data for ticket LS-533 (XML Imported But Data Is Not Updated In NEP & Error Report Generated_Nokia), please check if the board report opens successfully and contains data or if the issue still persists. Please inform me of the results. Best regards, Nouha
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            Indrasan Yadav added a comment -

            Dear @Nouha Mhadhbi,

            After latest patch (3.7.0.1333) deployed on .102 I have imported the xml 2025-07-21-05.25.57_OoredooTunisia.xml.

            And now board reports are opening correctly,

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            Indrasan Yadav added a comment - Dear @Nouha Mhadhbi, After latest patch (3.7.0.1333) deployed on .102 I have imported the xml 2025-07-21-05.25.57_OoredooTunisia.xml. And now board reports are opening correctly,
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              • Assignee:
                Indrasan Yadav
                Reporter:
                Indrasan Yadav
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