L3 Support
  1. L3 Support
  2. LS-510

Boards Not Imported While Cabinet Shelf Available-Nokia

        Details

        • Customer:
          Ooreedo Tunisia

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            Permalink
            Indrasan Yadav logged work - 21/Jul/25 12:00 AM
            • Time Spent:
              1 hour
               

              Validated data in NEP & Raised this issue to NEP DEV

            Indrasan Yadav made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-07-31 24:00 (milestone: set planned start date to due date)
            Planned End 2025-07-31 24:00 (milestone: set planned end date to due date)
            Indrasan Yadav made changes -
            Attachment server.log.2025-07-17.tgz [ 113606 ]
            Hide
            Permalink
            Indrasan Yadav added a comment -

            xml & server logs attached here for reference.

            Show
            Indrasan Yadav added a comment - xml & server logs attached here for reference.
            Indrasan Yadav made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour [ 3600 ]
            Worklog Id 272232 [ 272232 ]
            Indrasan Yadav made changes -
            Baseline Start 2025-07-31 24:00 (set baseline based of initial work logging)
            Baseline End 2025-07-31 24:00 (set baseline based of initial work logging)
            Nouha Mhadhbi made changes -
            Assignee Khaled Khalil [ kkhalil ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Nouha Mhadhbi logged work - 29/Jul/25 12:00 AM
            • Time Spent:
              7 hours
               

              LS-510

            Nouha Mhadhbi made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Planned Start 31/Jul/25 12:00 AM 29/Jul/25 12:00 AM
            Nouha Mhadhbi made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Permalink
            Indrasan Yadav logged work - 30/Jul/25 12:00 AM - edited
            • Time Spent:
              2 hours
               

              Check & validate the data as per mail shared by @NEP DEV & reverted on same mail. xml is not getting imported successfully and date is not getting update in NEP

            Indrasan Yadav made changes -
            Time Spent 1 hour [ 3600 ] 3 hours [ 10800 ]
            Worklog Id 273114 [ 273114 ]
            Indrasan Yadav made changes -
            Worklog Id 273114 [ 273114 ]
            Khaled Khalil made changes -
            Status Implementation in progress [ 10016 ] Dev Paused [ 10017 ]
            Permalink
            Nouha Mhadhbi logged work - 07/Aug/25 12:00 AM - edited
            • Time Spent:
              2 hours
               

              LS-510

            Permalink
            Indrasan Yadav logged work - 08/Aug/25 12:00 AM - edited
            • Time Spent:
              1 hour, 30 minutes
               

              Checked the issue & report in NEP after latest patch deployed & updated XML imported, now I can see the boards report.

            Hide
            Permalink
            added a comment -

            this ticket is fixed with LS-533 now board reports are opening correctly.

            Show
            added a comment - this ticket is fixed with LS-533 now board reports are opening correctly.
            made changes -
            Assignee Nouha Mhadhbi [ nmhadhbi ] Indrasan Yadav [ iyadav ]
            Hide
            Permalink
            Indrasan Yadav added a comment -

            From: Nouha Mhadhbi <Nouha.Mhadhbi@nuiva.com>
            Sent: Tuesday, August 5, 2025 15:25
            To: Indrasan Yadav <Indrasan.Yadav@nuiva.com>
            Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Bassem - Sabbagh <Bassem.sabbagh@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Khaled Khalil <Khaled.Khalil@mobinets.com>
            Subject: Re: Boards Not Imported While Cabinet Shelf Available-Nokia || LS-510 ||

            Dear @Indrasan Yadav,
            Kindly, after applying the patch 3.7.0.1332 and re-importing the data for ticket LS-533 (XML Imported But Data Is Not Updated In NEP & Error Report Generated_Nokia), please check if the board report opens successfully and contains data or if the issue still persists.
            Please inform me of the results.
            Best regards,
            Nouha

            Show
            Indrasan Yadav added a comment - From: Nouha Mhadhbi <Nouha.Mhadhbi@nuiva.com> Sent: Tuesday, August 5, 2025 15:25 To: Indrasan Yadav <Indrasan.Yadav@nuiva.com> Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Bassem - Sabbagh <Bassem.sabbagh@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Khaled Khalil <Khaled.Khalil@mobinets.com> Subject: Re: Boards Not Imported While Cabinet Shelf Available-Nokia || LS-510 || Dear @Indrasan Yadav, Kindly, after applying the patch 3.7.0.1332 and re-importing the data for ticket LS-533 (XML Imported But Data Is Not Updated In NEP & Error Report Generated_Nokia), please check if the board report opens successfully and contains data or if the issue still persists. Please inform me of the results. Best regards, Nouha
            Hide
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            Indrasan Yadav added a comment -

            Dear @Nouha Mhadhbi,

            After latest patch (3.7.0.1333) deployed on .102 I have imported the xml 2025-07-21-05.25.57_OoredooTunisia.xml.

            And now board reports are opening correctly,

            Show
            Indrasan Yadav added a comment - Dear @Nouha Mhadhbi, After latest patch (3.7.0.1333) deployed on .102 I have imported the xml 2025-07-21-05.25.57_OoredooTunisia.xml. And now board reports are opening correctly,
            Indrasan Yadav made changes -
            Time Spent 3 hours [ 10800 ] 4 hours [ 14400 ]
            Worklog Id 273815 [ 273815 ]
            Indrasan Yadav made changes -
            Time Spent 4 hours [ 14400 ] 4 hours, 30 minutes [ 16200 ]
            Worklog Id 273815 [ 273815 ]
            Hassan Abdine made changes -
            Status Dev Paused [ 10017 ] Implementation in progress [ 10016 ]
            Hassan Abdine made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Hassan Abdine made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Indrasan Yadav made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Indrasan Yadav made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            Nouha Mhadhbi made changes -
            Time Spent 4 hours, 30 minutes [ 16200 ] 1 day, 3 hours, 30 minutes [ 41400 ]
            Worklog Id 276670 [ 276670 ]
            Nouha Mhadhbi made changes -
            Time Spent 1 day, 3 hours, 30 minutes [ 41400 ] 1 day, 5 hours, 30 minutes [ 48600 ]
            Worklog Id 277418 [ 277418 ]
            Nouha Mhadhbi made changes -
            Worklog Id 277418 [ 277418 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		8d 3h 3m 1 Nouha Mhadhbi 29/Jul/25 8:54 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		5s 1 Nouha Mhadhbi 29/Jul/25 8:54 AM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		6d 2h 21m 1 Khaled Khalil 04/Aug/25 11:16 AM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		6d 18h 44m 1 Hassan Abdine 11/Aug/25 6:01 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		15s 1 Hassan Abdine 11/Aug/25 6:01 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		5s 1 Hassan Abdine 11/Aug/25 6:01 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		3m 29s 1 Indrasan Yadav 11/Aug/25 6:05 AM
            QA In Progress QA In Progress Closed Closed
            		11s 1 Indrasan Yadav 11/Aug/25 6:05 AM
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              • Assignee:
                Indrasan Yadav
                Reporter:
                Indrasan Yadav
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                Watchers:
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