L3 Support
  1. L3 Support
  2. LS-531

Azerconnect | Missing RAN Logical Intercace - LABS1188/MRBTS-1188

        Details

        • Customer:
          Azerconnect

          Description

          Kindly align the resource for the below mentioned issue found in Azerconnect service routing mentioned in attached document.

            Activity

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            Permalink
            Daljeet Singh Virdi logged work - 28/Jul/25 12:00 AM
            • Time Spent:
              2 hours
               

              Issue check and raised wiith L3 team

            DSVirdi made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-07-30 24:00 (milestone: set planned start date to due date)
            Planned End 2025-07-30 24:00 (milestone: set planned end date to due date)
            Daljeet Singh Virdi made changes -
            Attachment Missing Interface issue.docx [ 114117 ]
            Daljeet Singh Virdi made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 2 hours [ 7200 ]
            Worklog Id 272872 [ 272872 ]
            DSVirdi made changes -
            Baseline Start 2025-07-30 24:00 (set baseline based of initial work logging)
            Baseline End 2025-07-30 24:00 (set baseline based of initial work logging)
            Khaled Khalil made changes -
            Component/s NEP [ 16200 ]
            Khaled Khalil made changes -
            Labels NEP
            Permalink
            Daljeet Singh Virdi logged work - 08/Sep/25 12:00 AM
            • Time Spent:
              1 hour
               

              Asked L2 to provide XML for Nokia RAN logical issue and provide the necesaary details to generate the same

            Permalink
            Nouha Mhadhbi logged work - 08/Sep/25 12:00 AM
            • Time Spent:
              7 hours
               

              LS-531

            Permalink
            Nouha Mhadhbi logged work - 09/Sep/25 12:00 AM - edited
            • Time Spent:
              3 hours
               

              LS-531

            Manjit Kumar made changes -
            Time Spent 2 hours [ 7200 ] 4 hours [ 14400 ]
            Worklog Id 276774 [ 276774 ]
            Permalink
            Nouha Mhadhbi logged work - 10/Sep/25 12:00 AM
            • Time Spent:
              7 hours
               

              LS-531

            Nouha Mhadhbi made changes -
            Assignee Khaled Khalil [ kkhalil ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Manjit Kumar logged work - 11/Sep/25 12:00 AM
            • Time Spent:
              1 hour
               

              Generate small XML and shared to L3.

            Permalink
            Nouha Mhadhbi logged work - 11/Sep/25 12:00 AM
            • Time Spent:
              7 hours
               

              LS-531

            Daljeet Singh Virdi made changes -
            Time Spent 4 hours [ 14400 ] 5 hours [ 18000 ]
            Worklog Id 277114 [ 277114 ]
            Nouha Mhadhbi made changes -
            Time Spent 5 hours [ 18000 ] 1 day, 4 hours [ 43200 ]
            Worklog Id 277134 [ 277134 ]
            Nouha Mhadhbi made changes -
            Time Spent 1 day, 4 hours [ 43200 ] 2 days, 1 hour [ 61200 ]
            Worklog Id 277135 [ 277135 ]
            Nouha Mhadhbi made changes -
            Time Spent 2 days, 1 hour [ 61200 ] 3 days [ 86400 ]
            Worklog Id 277138 [ 277138 ]
            Nouha Mhadhbi made changes -
            Remaining Estimate 0 minutes [ 0 ] 2 hours [ 7200 ]
            Time Spent 3 days [ 86400 ] 2 days, 6 hours [ 79200 ]
            Worklog Id 277135 [ 277135 ]
            Manjit Kumar made changes -
            Remaining Estimate 2 hours [ 7200 ] 4 hours [ 14400 ]
            Time Spent 2 days, 6 hours [ 79200 ] 2 days, 4 hours [ 72000 ]
            Worklog Id 276774 [ 276774 ]
            Worklog Time Spent 2 hours [ 7200 ]
            Manjit Kumar made changes -
            Remaining Estimate 4 hours [ 14400 ] 3 hours [ 10800 ]
            Time Spent 2 days, 4 hours [ 72000 ] 2 days, 5 hours [ 75600 ]
            Worklog Id 277177 [ 277177 ]
            Nouha Mhadhbi made changes -
            Remaining Estimate 3 hours [ 10800 ] 0 minutes [ 0 ]
            Time Spent 2 days, 5 hours [ 75600 ] 3 days, 4 hours [ 100800 ]
            Worklog Id 277212 [ 277212 ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment -

            Dear @Daljeet Singh Virdi
            After investigating the issue, it appears to be related to the following warning message:
            “Same local ID is associated with two different remote IPs. ”
            Best regards,
            Nouha

            Show
            Nouha Mhadhbi added a comment - Dear @Daljeet Singh Virdi After investigating the issue, it appears to be related to the following warning message: “Same local ID is associated with two different remote IPs. ” Best regards, Nouha
            Nouha Mhadhbi made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Nouha Mhadhbi made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] Dev Paused [ 10017 ]
            Permalink
            Daljeet Singh Virdi logged work - 14/Sep/25 12:00 AM
            • Time Spent:
              1 hour, 30 minutes
               

              Review the feedback from L3

            Daljeet Singh Virdi made changes -
            Time Spent 3 days, 4 hours [ 100800 ] 3 days, 5 hours, 30 minutes [ 106200 ]
            Worklog Id 277410 [ 277410 ]
            Permalink
            Nouha Mhadhbi logged work - 19/Sep/25 12:00 AM
            • Time Spent:
              4 hours
               

              LS-531

            Hide
            Permalink
            Nouha Mhadhbi added a comment -

            The problem is most likely related to the following scenario:

            The IP data of LABS1188 (10.39.15.177) was originally linked to a node called LBBK5061O.

            After you imported the data, the IP became associated with the new node (LABS1188), but the interfaces of the old node still exist (as shown in the screenshot), along with their related AdditionalInfo.

            In fact, there is still an interface between the old node (LBBK5061O) and the core element with IP 10.74.15.113.

            Because of this, the new interface is not being created between 10.39.15.177 and 10.74.15.113—it already exists under the old node.

            What we kindly ask you to do:

            Manually delete the old interface named LBBK5061O_USN9810BTC02_S1-MME_1.

            Re-import the node LABS1188 and its AdditionalInfo.

            Verify if the missing interface is created correctly, and update us with the result.

            If this resolves the issue, then we can confirm the root cause and proceed to update our code accordingly

            Show
            Nouha Mhadhbi added a comment - The problem is most likely related to the following scenario: The IP data of LABS1188 (10.39.15.177) was originally linked to a node called LBBK5061O. After you imported the data, the IP became associated with the new node (LABS1188), but the interfaces of the old node still exist (as shown in the screenshot), along with their related AdditionalInfo. In fact, there is still an interface between the old node (LBBK5061O) and the core element with IP 10.74.15.113. Because of this, the new interface is not being created between 10.39.15.177 and 10.74.15.113—it already exists under the old node. What we kindly ask you to do: Manually delete the old interface named LBBK5061O_USN9810BTC02_S1-MME_1. Re-import the node LABS1188 and its AdditionalInfo. Verify if the missing interface is created correctly, and update us with the result. If this resolves the issue, then we can confirm the root cause and proceed to update our code accordingly
            Nouha Mhadhbi made changes -
            Time Spent 3 days, 5 hours, 30 minutes [ 106200 ] 4 days, 1 hour, 30 minutes [ 120600 ]
            Worklog Id 278023 [ 278023 ]
            Permalink
            Daljeet Singh Virdi logged work - 15/Oct/25 12:00 AM
            • Time Spent:
              1 hour
               

              Login to Azer and check the Ip and deleted manually 1 node

            Hassan Abdine made changes -
            Assignee Nouha Mhadhbi [ nmhadhbi ] Mustapha Al-Hage [ malhage ]
            Hide
            Permalink
            Daljeet Singh Virdi added a comment -

            Did manual delete of interface, will check tommorw

            Show
            Daljeet Singh Virdi added a comment - Did manual delete of interface, will check tommorw
            Daljeet Singh Virdi made changes -
            Labels NEP service_routing
            Permalink
            Aurobinda Panda logged work - 16/Oct/25 12:00 AM - edited
            • Time Spent:
              2 hours
               

              Issue of Ran logical Interface report checked. Mail sent to L3.

            Permalink
            Manjit Kumar logged work - 16/Oct/25 12:00 AM - edited
            • Time Spent:
              4 hours, 30 minutes
               

              Run the command manual into some routers to check the command status.

              Generate the XML manual and converted to csv and also download csv and shared to L3 by uploading to onedrive.
              Also moved specific date dumps to different location requested by L1.

            Aurobinda Panda made changes -
            Time Spent 4 days, 1 hour, 30 minutes [ 120600 ] 4 days, 3 hours [ 126000 ]
            Worklog Id 280636 [ 280636 ]
            Hide
            Permalink
            Aurobinda Panda added a comment -

            Issue still remains same. Asked L2 to generate XML for Huawei and NSN RAN nodes.

            Show
            Aurobinda Panda added a comment - Issue still remains same. Asked L2 to generate XML for Huawei and NSN RAN nodes.
            Hide
            Permalink
            Aurobinda Panda added a comment -

            As checked in XML, both the nodes are having same Local IP. Due to which RAN logical interface is not getting created. Asked L2 to share the dumps.

            Show
            Aurobinda Panda added a comment - As checked in XML, both the nodes are having same Local IP. Due to which RAN logical interface is not getting created. Asked L2 to share the dumps.
            Aurobinda Panda made changes -
            Time Spent 4 days, 3 hours [ 126000 ] 4 days, 3 hours, 30 minutes [ 127800 ]
            Worklog Id 280636 [ 280636 ]
            Permalink
            Aurobinda Panda logged work - 17/Oct/25 12:00 AM
            • Time Spent:
              30 minutes
               

              Dumps issue checked. shared details with L2. Discussion with Hassan.

            Manjit Kumar made changes -
            Time Spent 4 days, 3 hours, 30 minutes [ 127800 ] 4 days, 7 hours, 30 minutes [ 142200 ]
            Worklog Id 280756 [ 280756 ]
            Manjit Kumar made changes -
            Time Spent 4 days, 7 hours, 30 minutes [ 142200 ] 1 week [ 144000 ]
            Worklog Id 280756 [ 280756 ]
            Manjit Kumar made changes -
            Worklog Id 280756 [ 280756 ]
            Aurobinda Panda made changes -
            Time Spent 1 week [ 144000 ] 1 week, 30 minutes [ 145800 ]
            Worklog Id 280793 [ 280793 ]
            Daljeet Singh Virdi made changes -
            Time Spent 1 week, 30 minutes [ 145800 ] 1 week, 1 hour, 30 minutes [ 149400 ]
            Worklog Id 282032 [ 282032 ]
            Permalink
            Aurobinda Panda logged work - 30/Oct/25 12:00 AM
            • Time Spent:
              1 hour
               

              Discussed with Daljeet for the issue. Dumps and NEP data checked.

            Permalink
            Daljeet Singh Virdi logged work - 30/Oct/25 12:00 AM
            • Time Spent:
              1 hour
               

              Check and validate both the nodes and delete manually 1 of them

            Hide
            Permalink
            Daljeet Singh Virdi added a comment -

            Dear @Mustapha Al-Hage,

            As checked and found Huawei Node (LBBK5061O) is outdated and same has been deleted manually from the NEP.
            Will check the error in RB tomorrow.

            Show
            Daljeet Singh Virdi added a comment - Dear @Mustapha Al-Hage, As checked and found Huawei Node (LBBK5061O) is outdated and same has been deleted manually from the NEP. Will check the error in RB tomorrow.
            Aurobinda Panda made changes -
            Time Spent 1 week, 1 hour, 30 minutes [ 149400 ] 1 week, 2 hours, 30 minutes [ 153000 ]
            Worklog Id 282184 [ 282184 ]
            Permalink
            Aurobinda Panda logged work - 31/Oct/25 12:00 AM
            • Time Spent:
              1 hour
               

              Issue has been checked in NEP post deletion of node. Found OK. ticket closed.

            Hide
            Permalink
            Aurobinda Panda added a comment -

            @MUshtapha, The issue is not reproduceable now and the Logical info for NE LBBK5061O is missing now in dumps as well as NEP. and LABS1188 is now routed in RB report.

            Show
            Aurobinda Panda added a comment - @MUshtapha, The issue is not reproduceable now and the Logical info for NE LBBK5061O is missing now in dumps as well as NEP. and LABS1188 is now routed in RB report.
            Aurobinda Panda made changes -
            Time Spent 1 week, 2 hours, 30 minutes [ 153000 ] 1 week, 3 hours, 30 minutes [ 156600 ]
            Worklog Id 282317 [ 282317 ]
            Mustapha Al-Hage made changes -
            Status Dev Paused [ 10017 ] Implementation in progress [ 10016 ]
            Mustapha Al-Hage made changes -
            Status Implementation in progress [ 10016 ] Rejected [ 10100 ]
            Assignee Mustapha Al-Hage [ malhage ] Daljeet Singh Virdi [ dsvirdi ]
            Resolution Fixed [ 1 ]
            Aurobinda Panda made changes -
            Resolution Fixed [ 1 ] Not Fixed [ 10200 ]
            Status Rejected [ 10100 ] Reopened [ 4 ]
            Aurobinda Panda made changes -
            Status Reopened [ 4 ] Closed [ 6 ]
            Resolution Not Fixed [ 10200 ] Done [ 10000 ]
            Aurobinda Panda made changes -
            Status Closed [ 6 ] QA In Progress [ 10015 ]
            Aurobinda Panda made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Daljeet Singh Virdi made changes -
            Time Spent 1 week, 3 hours, 30 minutes [ 156600 ] 1 week, 4 hours, 30 minutes [ 160200 ]
            Worklog Id 282407 [ 282407 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		45d 3h 33m 1 Nouha Mhadhbi 11/Sep/25 2:21 PM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		6s 1 Nouha Mhadhbi 11/Sep/25 2:21 PM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		7s 1 Nouha Mhadhbi 11/Sep/25 2:21 PM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		49d 16h 19m 1 Mustapha Al-Hage 31/Oct/25 5:41 AM
            Implementation in progress Implementation in progress Rejected Rejected
            		2m 5s 1 Mustapha Al-Hage 31/Oct/25 5:43 AM
            Rejected Rejected Reopened Reopened
            		2d 22h 38m 1 Aurobinda Panda 03/Nov/25 4:21 AM
            Reopened Reopened Closed Closed
            		11s 1 Aurobinda Panda 03/Nov/25 4:21 AM
            Closed Closed QA In Progress QA In Progress
            		4s 1 Aurobinda Panda 03/Nov/25 4:21 AM
            QA In Progress QA In Progress Closed Closed
            		9s 1 Aurobinda Panda 03/Nov/25 4:21 AM
            Subversion JIRA

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              People

              • Assignee:
                Daljeet Singh Virdi
                Reporter:
                Daljeet Singh Virdi
                Rejected By:
                Mustapha Al-Hage
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
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                  Actual Start:
                  Date of Baselining:

                  Time Tracking

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                  Remaining:
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                  Logged:
                  Time Spent - 1 week, 4 hours, 30 minutes
                  1w 4h 30m

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