L3 Support
  1. L3 Support
  2. LS-547

lambda route Import issue

        Details

        • Type: Bug Bug
        • Status: Need More Info Need More Info (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Azerconnect

          Description

          RB not Running on PROD

            Activity

            Descending order - Click to sort in ascending order
            Permalink
            Mustapha Al-Hage logged work - 24/Feb/25 12:00 AM
            • Time Spent:
              2 hours
               

              checking server logs + adding more logs

            Permalink
            Mohamad Merheb logged work - 21/Feb/25 12:00 AM
            • Time Spent:
              1 hour
               

              automated xml import run and log monitoring, the import params values are getting assigned the correct value now.

            Permalink
            Diana Hamdouche logged work - 05/Feb/25 12:00 AM
            • Time Spent:
              2 hours
               

              .

            Permalink
            Manjit Kumar logged work - 20/Jan/25 12:00 AM
            • Time Spent:
              3 hours
               

              Apply the requested patch and restart the application over the weekend.

            Permalink
            Manjit Kumar logged work - 03/Oct/24 12:00 AM
            • Time Spent:
              1 hour
               

              Shared required server log.

            Permalink
            Manjit Kumar logged work - 12/Sep/24 12:00 AM
            • Time Spent:
              2 hours
               

              After checked the status of application cascade the error to next label for fix this issue.

            Permalink
            Manjit Kumar logged work - 10/Sep/24 12:00 AM
            • Time Spent:
              5 hours
               

              Analyze the logs and checked the application status, also followup with L3 and discuss with them to show them the status.

            Permalink
            Manjit Kumar logged work - 09/Sep/24 12:00 AM - edited
            • Time Spent:
              3 hours
               

              Analyze the log for check changes status in XML and forward to L3 about status over the weekend.

            Permalink
            Manjit Kumar logged work - 06/Sep/24 12:00 AM
            • Time Spent:
              6 hours
               

              Applied patch of which released to fix this issue and generate XML manual then followup with L3.

            Permalink
            Manjit Kumar logged work - 30/Aug/24 12:00 AM - edited
            • Time Spent:
              6 hours
               

              Followup with L3 to fix the issue then update config file shared by L3 then manual generate XML and share feedback to them. Also join call with cyber mack for patch deployment.

            Permalink
            ABHINAV PARASHAR logged work - 22/Aug/24 12:00 AM
            • Time Spent:
              2 hours
               

              Restart AZRC test server.

            Permalink
            ABHINAV PARASHAR logged work - 20/Aug/24 12:00 AM - edited
            • Time Spent:
              1 hour
               

              Check Import status and share logs with Khaled.

            Permalink
            ABHINAV PARASHAR logged work - 20/Aug/24 12:00 AM - edited
            • Time Spent:
              30 minutes
               

              Given XML files uploaded on AZRC test server .

            Permalink
            ABHINAV PARASHAR logged work - 16/Aug/24 12:00 AM
            • Time Spent:
              2 hours
               

              Download and share requested dumps with Khaled

            Permalink
            ABHINAV PARASHAR logged work - 14/Aug/24 12:00 AM
            • Time Spent:
              3 hours
               

              Reachability status of all the provided IPs has been thoroughly checked. All the reachable IPs have been successfully added to the IP.list

            Permalink
            ABHINAV PARASHAR logged work - 09/Aug/24 12:00 AM
            • Time Spent:
              2 hours
               

              Build 3.7.71.80.432 patch has been deployed for AZRC test server and 2024-08-08-05.23.24_Azerbaijan.xml copied from prod to test server.

            Permalink
            Mustapha Al-Hage logged work - 08/Aug/24 12:00 AM
            • Time Spent:
              1 day, 4 hours
               

              I have added the monitoring logs on the lambda rout saver to trouble shoot the cause of the delay.

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              People

              • Assignee:
                Hassan Abdine
                Reporter:
                Aurobinda Panda
              • Votes:
                0 Vote for this issue
                Watchers:
                8 Start watching this issue

                Dates

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